Skip to main content
Aug 19, 2020
3 min read

Calix Intelligent Access EDGE Automates Network Service Provisioning, Speeds Time-to-Market for Communications Service Providers

SAN JOSE, CA – August 19, 2020 – Calix, Inc. (NYSE: CALX) today announced the launch of Automated Network Service Provisioning, a new feature of the Services Management Connector (SMx) which offers significant labor and OPEX savings to communications service providers (CSPs). When combined with the AXOS® platform, SMx enables CSPs to deliver services 80 percent faster. Specifically, this capability allows CSPs to pre-provision subscriber services without the OLT, reducing the complexity of service turn up and generating new operational savings. This quarterly update to the Intelligent Access EDGE builds on the widely deployed Calix Smart Activate, the main capability that helped simplify ONT provisioning. The new automated network service provisioning capability in SMx builds on Smart Activate by automatically provisioning the services without having to manually touch multiple systems.


With this new functionality, CSPs can pre-provision subscriber services. Network operations teams can simply select an ONT, assign subscriber services to it, and SMx will automatically push provisioning to the correct OLT. This substantially reduces the time required to turn up new services and accelerates time-to-value for CSPs. The process is also backward-compatible and will update in SMx when the network operations technician makes changes.


Automated Network Service Provisioning through SMx integrates seamlessly into existing operations workflows and streamlines the installation process. This gives network operations teams the same visibility while reducing errors that commonly occur during manual service turn-ups.


“Calix consistently delivers the best upgrades to help us further simplify our network operations,” said Mike Neverdusky, network operations manager for Tennessee-based Cumberland Connect. “Network operations efficiency is vital to our success, and this latest product release absolutely hits the mark. The more efficiently we can turn up new services, the more valuable we become to the subscribers we serve. The increased efficiency of both turn up and ongoing maintenance will net considerable savings of our time and resources. This new capability will help us continue to deliver best-in-class services and grow our subscriber base.”


This quarterly AXOS release upgrades SMx to enable CSPs to:

  • Streamline installation process by autoconfiguring ONTs
  • Pre-provision subscriber services without the OLT
  • Accelerate time-to-market
  • Execute subscriber moves and PON splits with no-touch configuration


The SMx upgrade fully supports an everyPON strategy where communications service providers will benefit from the latest FTTH technologies, an improved quality of service, and network automation that will dramatically reduce service-provisioning error rates thereby leading to increased subscriber satisfaction.


“Automated Network Service Provisioning is the latest innovation in our long history of delivering solutions that simplify network operations and make back office systems more efficient for CSPs,” said Michel Langlois, chief development officer, Intelligent Access EDGE products for Calix. “Our SmartActivate portfolio has always included Remote ONT Activation, but this takes it a step further, completely automating the provisioning process. With pre-provisioned ONTs, network operations teams can turn up services much more efficiently and drive value faster. This improvement represents our continued commitment to simplifying network operations and increasing value through automation.”


Learn more about Intelligent Access EDGE Tools, and see the entire quarterly product release.


About Calix

Calix, Inc. (NYSE: CALX) – Innovative communications service providers rely on Calix platforms to help them master and monetize the complex infrastructure between their subscribers and the cloud. Calix is the leading global provider of the cloud and software platforms, systems, and services required to deliver the unified access network and smart premises of tomorrow. Our platforms and services help our customers build next generation networks by embracing a DevOps operating model, optimize the subscriber experience by leveraging big data analytics and turn the complexity of the smart, connected home and business into new revenue streams.

This press release may contain forward-looking statements that are based upon management's current expectations and are inherently uncertain. Forward-looking statements are based upon information available to us as of the date of this release, and we assume no obligation to revise or update any such forward-looking statement to reflect any event or circumstance after the date of this release, except as required by law. Actual results and the timing of events could differ materially from current expectations based on risks and uncertainties affecting Calix’s business. The reader is cautioned not to rely on the forward-looking statements contained in this press release. Additional information on potential factors that could affect Calix's results and other risks and uncertainties are detailed in its quarterly reports on Form 10-Q and Annual Report on Form 10-K filed with the SEC and available at


Press Inquiries:
Dale Legaspi



Calix, Inc. (NYSE: CALX)— Calix is a cloud and appliance-based platform and managed services company. Broadband service providers leverage the Calix broadband platform, cloud, and managed services to simplify operations, engagement, and service, innovate for their consumer, business, and municipal subscribers, and grow their business and the communities they serve.  
Our end-to-end platform and managed services democratize the use of data enabling our customers of any size to operate efficiently, acquire subscribers, and deliver exceptional experiences. Calix is dedicated to driving continuous improvement in partnership with our growing ecosystem to support the transformation of our customers and their communities.

Press Inquiries:

Alison Crisci

Zach Burger

Investor Inquiries:

Jim Fanucchi