Skip to main content

CommandIQ

Broadband service providers (BSPs) branded managed Wi-Fi experience app in your subscriber's hands. Subscribers can manage and control every aspect of their connected home experience.

Overview

Your branded subscriber managed Wi-Fi app experience

Put the power of the CommandIQ app in the hands of your subscribers so they can control every aspect of their smart home managed Wi-Fi experience. This stunning mobile app combines consumer design with carrier-class capabilities to simplify their experience and your operations, excite your subscribers, and grow your brand every day.

man on phone at home

Product details

Managed Wi-Fi in the palm of your subscriber's hand

Mobile app
Easily navigate with the CommandIQ app

Intuitive design provides simple self-service capabilities and easy-to-follow navigation so subscribers can manage their smart home—either at home or on the go, and stay in control of their smart home experience.

Family sitting together on tablet CommandIQ app
Mobile notifications
Communicate what matters most to your subscribers

In-app messaging and push notifications are significantly more likely to be opened than traditional communication channels. The mobile notification feature from Engagement Cloud enables you to segment subscribers and send a push notification directly to the app in your subscribers’ hands.

Phone with CommandIQ notification
Personalization
Premier Personalization Service

Calix Professional Services can modify the app to give BSPs a more personalized experience for your subscribers. You can better showcase your brand on more pages within the app, or we can help you develop and host your own version of the app in app stores.

CommandIQ app with BSP Allo logo

Benefits and features

See how CommandIQ can enhance your subscriber experience

Consumer-friendly mobile application design

UX/UI design features a “My Network, People, Places, and Things” dashboard that helps subscribers navigate and manage their Wi-Fi.

Calix Cloud® integration and visibility

Calix Cloud integration allows you to validate most service-related issues quickly and efficiently without needing a truck roll.

 

Communicate effectively with mobile notifications

Easily share updates, send alerts, and provide guidance directly to your subscribers. Centralized notifications let subscribers easily find alerts.

Broadband service provider branded app personalization

App personalization makes it simple to put your brand in the subscribers’ hands, grow your value, and create the ultimate managed Wi-Fi experience.

Subscriber marketing campaign enabled

Calix Engagement Cloud integration makes it simple to segment and target subscribers to promote service offerings that excite your subscribers.

Advanced network protection and controls

With ProtectIQ® and ExperienceIQ® offerings, subscribers gain access to advanced controls of their network and protection to keep them secure.

Market activation

Tools and content to market CommandIQ

Grow your business by increasing your marketing effectiveness

Built by service provider marketers for service providers, the Calix Market Activation program combines award-winning creative and real-world marketing programs built exclusively for subscribers.

News and insights

Stay informed with the latest

A mobile app is an amazing support tool for Broadband Service Providers

A mobile app is a terrific way to grow your brand, subscriber satisfaction, and deliver new services. The CommandIQ mobile app can act as an extension of your support teams with subscriber-enabled managed Wi-Fi controls. 

Power of the mobile app: Your brand, their experience

In the near future, it will be inconceivable that any home network on Wi-Fi 6 will not have a corresponding app to manage and enhance the value of the network.

Watch Calix and special guest Bascom Communications discuss the growing impact of mobile apps to the CSP business and how deploying a mobile app has transformed Bascom’s business.

Outdoor Wi-Fi: A game changer for revenue and growth
Read Blog
Increase subscriber engagement as a marketer
Read Blog
Why Amazon and Eero are a threat
Read blog

Case studies

Customer successes

YK differentiates on support and experience

See how they achieved a stellar 92 Net Promoter Score.

Read press release
An innovative outdoor Wi-Fi solution

Deliver an unparalleled subscriber experience with outdoor Wi-Fi and CommandIQ.

Download case study
Expanding W-Fi to the great outdoors

Meet growing demand from subscribers with a cost-effective outdoor Wi-Fi solution and CommandIQ.

Download case study

Related products and services

Additional ways to accelerate success