Give subscribers control of their
Wi-Fi experience

Give subscribers control of their
Wi-Fi experience

 

Subscribers set the rules, you help enforce them

With so much of every day life now conducted online, from work to school to leisure activity, it’s increasingly important to put parameters around online activity.​

Empower your subscribers with flexible parental controls

ExperienceIQ™ empowers your subscribers with an extensive set of parental controls that allow them to easily create and enforce online rules for the users and devices in their home networks. It also provides parents peace of mind by protecting their children from inappropriate or harmful content. When enabled inside the Calix CommandIQ app, ExperienceIQ allows subscribers to create a profile for each member of the household and then associate specific devices with it. ​

ExperienceIQ is fully integrated with Revenue EDGE, enabling Broadband Service Providers (BSPs) to roll out this premium service quickly. BSPs need new ways to differentiate and grow their brands in increasingly competitive markets and Calix is answering the call with our growing portfolio of turnkey offerings like ExperienceIQ. ​

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Help your subscribers take control of their online lives​

With ExperienceIQ, your subscriber sets the boundaries, and you help keep them. Subscribers can protect children from inappropriate or harmful content, create profiles for specific family members and devices, then take protective actions. They can schedule times when the internet is limited or blocked for individual users. ​

Go to market quickly

Launch ExperienceIQ simply with minimal integration requirements and market activation support. ​

Offer peace of mind

Subscribers can rest assured that their families are safe, all thanks to the value-added service you offer them.

Get high return with low risk

There are no market research or development costs to you, but your business will benefit from growing revenue, improved customer retention, and reducing the cost of serving subscribers the services they want. 

Heighten engagement

Subscribers have a simple, click of a button set of controls at their fingertips. Grow your value, improve loyalty and drive retention by making their lives simpler.

 

Coming later this year!

Broadband service providers can now protect children from cyberbullying and online violence as Calix Revenue EDGE Suites expand with online safety leader, Bark

 

Families today are confronted with alarming trends regarding online exposure to serious topics. A 2021 study found that tweens and teens are exposed to online dangers at a high rate:​

  • 75.35 percent of tweens and 93.31 percent of teens engaged in conversations surrounding drugs/alcohol.​

  • 72.09 percent of tweens and 85.00 percent of teens experienced bullying as a bully, victim, or witness.​

  • 32.11 percent of tweens and 56.40 percent of teens engaged in conversations about depression.

With this new EDGE Suite offering, BSPs will have a turnkey service to help families thwart cyberbullying and self-harm situations, even as average time spent online increases to nearly seven hours per day.

With full Calix Cloud integration and Customer Success Services, BSPs will be able to:

Easily identify subscribers that would benefit most and reach them through targeted campaigns using Marketing Cloud.

Quickly drive adoption with comprehensive Calix Services and Market Activation capabilities.

Provide Tier 1 support for the Bark service as part of a complete connected home experience with  Calix Support Cloud

Customers driving success

Our customers are leaning in to protecting their subscribers with ExperienceIQ. Read more about their success here. 

 

“With Calix, we now have the infrastructure and services to excite new and existing subscribers and drive growth in our rural communities.”

Nick MacArthur, operations officer for Mainland Telecom

 

“We needed to make the transition from a product company to one that truly offered a differentiated experience—a connected lifestyle—to our subscribers.”​

Chad Mix, marketing director for Norvado

 

“With Calix, we’re able to give our members a rich experience that they simply cannot get anywhere else—managed Wi-Fi service at gigabit speeds, with intuitive and easy-to-use mobile apps that provide the management, security, and parental controls to keep their networks running smoothly.​"

Nate Brickner, CEO and general manager of Bascom Communications