Help subscriber families protect
their children’s online lives

Help subscriber families protect
their children’s online lives

Parental Controls

Grow your value in your community with a full range
of parental controls tools​

Today, children have never known a time when they haven’t been connected to the internet. In fact, 90 percent of children have access to the internet in some manner and almost half of teens report being online constantly. Further, more than a third of children report having experienced cyberbullying, yet only 10 percent disclose the incident to their parent or guardian. There is something that can be done about this. ​

Calix proposes a two-layer approach to protect your subscribers’ children. Offer parents a full set of tools to manage and monitor their children’s online lives, whatever their age and whether they are at home or on the go. ExperienceIQ® and Bark are complementary applications that you can offer as managed services to help subscribers navigate the complexities of kids’ constant connectivity.​

Empower your subscribers with flexible parental controls

ExperienceIQ® empowers your subscribers with an extensive set of home network controls that allows them to easily create and enforce online rules for the users and devices in their home networks. It also provides parents peace of mind by protecting their children from inappropriate or harmful content. ​


With Calix ExperienceIQ subscribers can:​

  • Use content filtering to ensure the online safety of their children and other family members​

  • Schedule times to prevent family members from accessing the internet or specific applications​

  • Set the duration for how long individual applications can be used​

  • Receive a view of the general time each user spends on different applications, to better understand their family’s online activities

Add another layer of social media protection for children when they leave their homes​

​Bark provides BSPs the power to help protect their communities’ most vulnerable members. Bark uses AI monitoring technology to detect and alert families about cyberbullying, online predation, self-harm, suicidal ideation, violence, and more across text messages, emails, YouTube, and 30+ apps and social media platforms. 


With Bark subscribers can:​

  • Social media monitoring to track conversations and content on Snapchat, Instagram, YouTube, Facebook, Twitter, Pinterest, GroupMe, and more​

  • Text and email monitoring works with iOS and Android to monitor texts, photos, and videos for concerning interactions​

  • Screen time and web filtering manage when your kids can access the internet and which sites are appropriate for them to visit.​

  • Parental alerts when Bark detects potential issues, along with expert recommendations from child psychologists for addressing them.​

A synergistic pairing for parental controls and social media monitoring

For younger kids and homeschooling​

Parental controls help subscribers to: ​

  • Enforce home rules regarding types of accessible content to specific devices or family members​

  • Put controls around time of day when a device and/or user profile can access Wi-Fi or specific apps​


For tweens, teens, and kids on the go​

Social media monitoring helps subscribers to: ​

  • Monitor the tone of interactions within apps and platforms in and out of the home​

  • Review alerts on flagged content for visibility into problematic communication regarding bullying and violence 

Be a giant for your subscribers and communities and win​

Increasingly, BSPs are adding Calix Revenue EDGE managed services to their managed Wi-Fi offerings to create a digital storefront that can roll out premium services quickly. Even the smallest BSP can compete at scale and differentiate themselves to be a giant for their subscribers and communities and win. 

Go to market quickly

Launch ExperienceIQ simply with minimal integration requirements and market activation support. ​

Get high return with low risk

There are no market research or development costs to you, but your business will benefit from growing revenue, improved customer retention, and reducing the cost of serving subscribers the services they want. 

Offer peace of mind

Subscribers can rest assured that their families are safe, all thanks to the value-added service you offer them.

Heighten engagement

Subscribers have a simple, click of a button set of controls at their fingertips. Grow your value, improve loyalty and drive retention by making their lives simpler.

Customers driving success

Our customers are leaning in to protecting their subscribers with ExperienceIQ. Read more about their success here. 



“With Calix, we now have the infrastructure and services to excite new and existing subscribers and drive growth in our rural communities.”

Nick MacArthur, operations officer for Mainland Telecom


“We needed to make the transition from a product company to one that truly offered a differentiated experience—a connected lifestyle—to our subscribers.”​

Chad Mix, marketing director for Norvado


“With Calix, we’re able to give our members a rich experience that they simply cannot get anywhere else—managed Wi-Fi service at gigabit speeds, with intuitive and easy-to-use mobile apps that provide the management, security, and parental controls to keep their networks running smoothly.​"

Nate Brickner, CEO and general manager of Bascom Communications