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HomeOfficeIQ

Provide your subscribers with failover that quickly restores connectivity to critical and prioritized devices during outages, while keeping ProtectIQ active and applying the content controls of ExperienceIQ.

Overview

Drive revenue and increase customer satisfaction with cellular failover

Meet your subscribers growing need for reliable connectivity–whether they work from home or simply want peace of mind that their IoT will stay online during a network interruption. Enhance your lifestyle offers to grow ARPU and CLV.

Product details

Ensure subscribers stay connected even when the unavoidable happens​

Cellular failover
Cellular failover

Offer subscribers the ability to setup a cellular device or mobile hotspot to their GigaSpire to maintain connectivity during an unavoidable network interruptions.

Prioritized connectivity
Prioritized Connectivity

Keep your subscribers' essential devices connected during unexpected network interruptions with the ability to prioritizing their most important SSID or devices.

Intelligent integration
Intelligent Integration

Fully integrated with CommandIQ® for simple setup and effortless management—all in one intuitive app. Differentiate your brand and grow ARPU with value‑based offers that drive adoption and long‑term loyalty.

Happy father and daughter on laptop and CommandIQ app screenshot

Benefits and Features

An unsecured home network is like an unlocked front door

Go to market quickly

Launch ProtectIQ simply with minimal integration requirements and market activation support.

Offer peace of mind

Subscribers can rest assured that their families are safe, all thanks to the value-added service you offer them.

Get high return with low risk

There are no market research or development costs to you, but your business will benefit from growing revenue and improved customer retention.

Market activation

Tools and content to market ProtectIQ

Grow your business by increasing your marketing effectiveness

Built by service provider marketers for service providers, the Calix Market Activation program combines award winning creative and real-world marketing programs built exclusively for subscribers.

News and Insights

Stay informed with the latest

Smiling overjoyed wife and husband looking at phone screen, sitting on sofa in modern living room
Aug 04, 2025 | 3 min
Couple at home mature or senior caucasian husband and wife connect and install cctv security surveillance camera
Aug 04, 2025 | 2 min
happy business women working together using laptop in the modern office
Mar 28, 2025 | 4 min

Success stories

Customer stories

Mount Horeb Telephone Company blocks 25 threats a month per subscriber

Learn how to grow subsciber trus with ProtectIQ.

Read press release
Centranet achieved 94 percent adoption of ProtectIQ

Achieve a 9.5/10 customer satisfaction score with a member-centric strategy.

Download case study
Provide your subscribers with connected lives they want

Smithville subscribers can get value by enjoying reliable internet outdoors. 

Download case study

Related products and services

Additional ways to accelerate success