Global and National providers

Automation of everything. Experience of one.

Deliver curated experiences for every user, device, and business with a cloud‑first, software‑driven, AI‑native broadband platform built for the agentic AI era—driving higher ARPU, lower churn, and smarter networks at scale.

Explore the Calix One platform Meet the Calix Agent Workforce

Abstract global network concept with blue glowing world map

Challenges

Communications service providers face mounting industry pressures

Stalled revenue

CSPs struggle with single-digit growth as pricing power erodes due to commoditization, new services underperform, and scale alone no longer guarantees expansion.

Rising costs

Network complexity, accelerating security and compliance requirements, legacy system maintenance, and increasing energy demands drive operational expenses higher.

Disconnected data

CSPs collect massive data across devices, behaviors, and operations, but without added intelligence it remains unusable—obscuring opportunities and driving costs.

Reviving growth demands a fresh platform approach built specifically for the agentic AI era

cloud-first, software-driven, AI-native

Calix One is the platform that fundamentally reshapes CSP business models

Unites CPE, access, cloud, and agentic AI in a fully integrated platform that delivers personalized experiences with unprecedented fidelity and granularity
Eliminates back-office friction and accelerates innovation, turning experience ideas into live services in days
Delivers the automation of everything and an experience of one

Native Agentic AI

Meet your Calix Agent Workforce

Marketing
Operations
Service
Subscriber

Marketing

Curated experiences that drive growth

Marketing agents in Engagement Cloud turn behavioral insight into revenue growth by powering an experience of one for every subscriber. Privacy‑protected usage patterns and contextual signals are analyzed to dynamically segment audiences and identify upsell and cross‑sell opportunities.

Smiling marketer on laptop with animated AI agent next to her

Operations

Scale your operations and improve subscriber experience

Your operations agent workforce works around the clock to proactively uncover and resolve issues, reducing outages and improving the subscriber experience.

Operations manager on laptop with animated AI agent next to him

customer service

Immediate boost to team expertise and productivity

Specialized service agents share best practices and contextual insights to CSRs and subscribers alike to solve problems faster and on the first call.

Subscriber

Support team intelligence in the hands of your subscribers

Subscriber agents extend the reach of support organizations directly to subscribers with personalized upsell opportunities, optimization techniques, and outage information through the subscriber's app.