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SmartTown

Community-wide managed Wi-Fi for subscribers, students, and organizations on the go

Go beyond the SmartHome to deliver your subscribers a SmartLife

Reimagine community Wi-Fi as a ubiquitous, secure, managed experience across your footprint by making your town a SmartTown. 

Product details

The same great experience at home—now on-the-go

Subscribers

With community wide Wi-Fi, your customers have access to private, safe and secure Wi-Fi even when they are away from home. Extend your brand and your service to your entire service area.

Take your Wi-Fi with you
As part of your subscribers' Wi-Fi service, they can now bring their connectivity with them—in town, at school or in the park, they are always connected.

No data? No worries
Enjoy video chat, streaming and Instagram Live without the constraint of cellular data caps. SmartTown® brings unfettered internet without the dreaded throttling.

Security and control
The same Wi-Fi and content control subscribers have at home can follow them when they connect to the community network.​

block party with Wi-Fi symbols
SmartTown Alliance

Grow your brand and enhance your subscriber experience beyond your footprint with SmartTown Alliance​​

Extend Your Service Value for your subscribers
Deliver the SmartTown experience beyond the borders of your own service area enabling subscribers to connect across the entire Alliance network.​

Increase customer satisfaction
SmartTown authenticated users connect automatically anywhere SmartTown is available across the Alliance network delivering a safe, secure, and simple connected experience on the go.

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Education

Put community-wide connectivity into the hands of students and educators—wherever their day takes them. Expand coverage by optionally joining the global eduroam Wi-Fi roaming alliance where available.

Safe and secure
Keeping kids safe online is critical. Integrate the latest network security and content filtering to provide a private, secure, and safe experience for students on-the-go.​

Pre-authenticate with Passpoint​
Wi-Fi CERTIFIED Passpoint® is an industry-wide solution that streamlines Wi-Fi access and eliminates the need for users to find and authenticate a network each time they visit.​

Deploy Eduroam​
With eduroam, students stay connected beyond your footprint. ​

College students and Wi-Fi symbols
Organizations

Keeping organizations connected beyond the front door and across your footprint sets your communities up for success. Enable municipal, private, and non-profit organizations to leverage Wi-Fi on-the-go across the city, within their housing associations, and everywhere people work, learn, and play.​

Municipal staff and on-the-go workers
Empower workers who are on the go—whether they are municipal staff, your technicians or sales teams to access SmartTown around town enabling HD video conferencing and high-speed access to online applications without consuming expensive 5G/LTE bandwidth and in areas where 5G/LTE is not available.​

Differentiate and grow revenue
Delivering connectivity in the SMB and on-the-go allows you to differentiate your SMB offerings. And, by providing service to municipal workers, you strengthen relationships with local leaders. Grow your ARPU and your community ties.

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Visitors

Bring people together and foster a sense of community by providing community Wi-Fi downtown, at events, and in public spaces like community centers and libraries.

Boost economic development
Community Wi-Fi can help local businesses and entrepreneurs grow and thrive by giving them access to new customers and markets.

Grow your brand
Community-wide Wi-Fi gets your brand front and center in the places where people gather. SmartTown is a great way to get your name out there and compliment your omni-channel marketing efforts.

Boost community pride
Show your community members that they are valued and cared for by providing them Internet access in public spaces.

Main Street and Wi-Fi symbols
First responders

Offer rapid connectivity to first responders and other emergency support organizations to provide vital communications in places where cellular coverage is poor or highly saturated. Leverage network for public safety IoT (hidden SSID on dedicated APs).

Service your communities
Secure and reliable community-wide Wi-Fi provides critical communication lines for first responders, and ensures deputies have the backup they need in crucial moments.

Authenticated and access-controlled Wi-Fi experience​
Wi-Fi CERTIFIED Passpoint® is an industry-wide solution that streamlines Wi-Fi access and eliminates the need for users to find and authenticate a network each time they visit.​  Controlled access allows staff to come and go without permanent Wi-Fi access.​

No data, no worries
Empower first responders to communicate with dispatch, hospitals and other emergency service organizations even when there is limited or no cellular coverage

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Benefits and features

Launch SmartTown with confidence—help your community grow

Private, safe and secure

Built upon the Wi-Fi Alliance Passpoint architecture and secured with ProtectIQ and ExperienceIQ, SmartTown utilizes the latest network security and content filtering to provide a private, secure, and safe experience for on-the-go subscribers.

 

Ubiquitous

Ubiquitous, secure, managed Wi-Fi experiences across a community… a “Smart Town”

Managed

Managed subscriber experience via Calix Cloud, integrated into OSS/BSS

Flexible

Multiple domains (communities) to easily support subscribers, schools, municipalities, organizations, MDUs, and more

Technical Specifications

SmartTown technical details

Calix GigaSpire® and GigaPro™ Wi-Fi systems* can be activated to deploy a SmartTown network. Providers can supplement the existing base of residential systems (typically GigaSpire BLAST systems) by strategically adding outdoor access points in public gathering spots. The Calix GigaPro series is designed for outdoor use and able to extend Wi-Fi over longer distances, helping BSPs establish community-wide WiFi coverage.

Learn more about technical implementation in this overview document.

News and insights

Succeeding where others haven't

Access to Wi-Fi hotspots is a driver of economic growth and a way for citizens to access a variety of public services.

A man in red t-shirt is standing in stadium full of people celebrating a goal or victory
Nov 27, 2024 | 3 min
Group of young business people working and communicating together in creative office
Nov 22, 2024 | 3 min
The residential building having the wifi network coverage in community
Nov 19, 2024 | 3 min

Customer successes

Customer success stories

SCTelcom leverages Calix Smartlife solutions to wow subscribers and realize 84 NPS

Allo is bridging the digital divide
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Tombigbee offers technology to improve people's lives
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Tombigbee Fiber realizes 91 percent Net Promoter Score
Download case study

Related products and services

Additional capabilities for your success

Success Delivery for SmartTown

The help and guidance you need to connect your community and protect your brand​. Success Delivery helps you plan and validate the capacity, coverage, and performance of your network with SmartTown On-site Wi-Fi Design and SmartTown Managed Service Validation

SmartTown Enablement Workshop

Calix Success empowers your network engineers, field technicians, and customer support teams with immersive on-site training, hands-on labs, and field deployment experience. 

eLearning Enterprise Subscription

Upskilling your team made easy! Accelerate your marketing, customer support and field technician teams’ competency and skills in Calix Cloud, Unlimited Subscriber, and SmartTown business and technology topics.