Diagnostics Toolbox Overview
Your very own virtual technician in the field
While traditional support approaches will always have a role, advanced remote diagnostic capabilities add new levels of serviceability and flexibility to address growing services demand.
AXOS local packet capture
- Utilizes command line packet analyzer tcpdump to display and inspect TCP/IP and other data packets
- Verify data delivery and integrity
- Quick time to resolution—no truck rolls
Remote packet capture
- Utilizes network protocol analyzer Wireshark
- Captures packet stream and redirects it to remote Linux server running Wireshark application
- Embedded packet capture tool that puts a virtual technician on site
AXOS video channel analyzer
- Ideal for troubleshooting subscriber video
- Isolate network from STB issues
AXOS high-availability upgrade
- Modular, stateful nature
- Reduce/eliminate the need for maintenance releases
- Minimize unplanned downtime using self-diagnosis, self-healing, and process auto-start capabilities
Eliminating one truck roll could save between $150 to $1,000 per service call.
Unplanned outages impact subscriber experience, leading to increased subscriber dissatisfaction.
Redirect cost savings into new revenue streams by accelerating subscriber acquisition.
Dramatically simplify your operations through a fully abstracted service layer, hardware independence, common service models and workflows, as well as an always-on environment.
Simplify your service provisioning experience and network management capabilities.
Dramatically improve the economics of new services introduction with this virtual environment.
Building blocks designed to ensure a simplified network, whether building a new network or transforming an existing one.
Bring 100G, high-density OLT, aggregation, and subscriber management together to help you transform and simplify your existing or new access network.
Deploy the bandwidth you need now, with the flexibility to easily keep pace with accelerating change.
Provide Carrier Ethernet business and mobile backhaul services with operational efficiency and service assurance.
Eliminate deployment complexity and simplify your business with this multi-faceted FTTH network expansion solution.
Reduce risk, scale your team, and accelerate the deployment of advanced solutions—while overcoming barriers to business transformation.
Meet the diverse training needs of your employees with flexible education solutions for deploying, configuring, maintaining, and growing broadband networks.
Communications service providers can intelligently streamline their network operations and harmonize both subscriber and network data for a true white-glove subscriber experience.