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Managed service for multifamily housing

SmartMDU

Service providers can deliver world-class managed MDU Wi-Fi with resident self-service automation—once exclusive to luxury apartments—to all multi-dwelling units (MDUs). Built on the industry's only fully integrated, scalable platform, SmartMDU™ supports any building size, configuration, activation, and monetization model.

Overview

The MDU industry's only end-to-end Wi-Fi experience solution

The MDU market is growing fast, and property owners face rising pressure to modernize. High-performance Wi-Fi has become an essential amenity—one that attracts and retains residents, increases satisfaction, and maximizes profitability.

SmartMDU™ is built for any property, regardless of size, type, or age. It delivers the automation, resident self-service, and managed connectivity that multi-family buildings need to compete in today's market.

Product details

A win-win MDU business model

Residents
Residents
  • Delight residents with a personalized in-unit and property-wide Wi-Fi lifestyle experience.
  • Automated instant-on resident services and upgrades​ means less reliance on customer support calls.
  • Optimized Wi-Fi prioritizes in-unit traffic to ensure residents always have the best experience.
family on sofa with laptop
Property managers
Property managers
  • Exclusive service provider to the MDU property, with long-term contracts.
  • Personalized in-unit broadband for residents with service left-in-place and built-in resident unit bandwidth optimization and interference reduction.
  • Remote support provided by service provider.
  • The PropertyWorx™ tool is included to simplify and streamline resident access management and provide insight into the network.
  • Property-wide, comprehensive security across all networks.
property manager showing apartment to couple
Service providers
Service providers
  • Become the exclusive service provider to property​, with long-term contracts.
  • Instant-on resident services and upgrades eliminate truck rolls for routine operations.
  • Calix Agent Workforce™ Cloud systems integration drives operational efficiencies.
  • Provide 5 distinct, isolated networks to properties to align to the building’s needs.
  • Supported by the world-class Calix Success Team.
technician with customer
Property owners
Property owners
  • Increase net operating income with a flexible, fully integrated solution designed for buildings from duplexes to high-rises and everything in between.
  • Ensure your building is future-ready with automatic remote system upgrades and capability to easily add required networks. 
  • Support the growing connected lifestyle, including connected vehicles.
  • Reduce resident churn through increased satisfaction.

Benefits and features

Connecting MDU building technology to MDU business model success

Management systems integration

Drive operational efficiencies for the property manager and service provider with Calix Agent Workforce Cloud systems integration​.

Community-wide managed Wi-Fi

Delight residents with a personalized in-unit and property-wide Wi-Fi lifestyle experience.

Resident broadband services automation

Eliminate truck rolls for routine operations with automated instant-on resident services and upgrades​.

PropertyWorx

Simplify resident management with an easy-to-use tool for property managers to move residents in and out and perform simple tasks like systems assignment and monitoring​.

News and insights

Build Out Your MDU Capability

Services for modern living

A Massive Growth Opportunity

As more and more apartments and condos are built, residents demand personalized, secure Wi-Fi for work, entertainment and gaming.

Why multifamily connectivity is about more than Wi-Fi Read blog
How Zentro built an MDU growth engine by transforming operational efficiency Read case study
4.99/5 satisfaction in 30 days: Blue Stream Fiber scales SmartMDU at speed Read case study

Related products and services

Additional capabilities to elevate the subscriber experience