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Operations Cloud

Transform broadband operations with insights, predictive analytics and automation


Transform operations and the customer experience

By predicting network behaviors, proactively addressing issues that impact network performance, and obtaining deeper insights into network traffic and subscriber usage trends, operations teams can deliver an unrivaled customer experience.

Calix Operations Cloud

Product details

Simplify your operations with end-to-end insights and automation

Real-time Insights

Share real-time insights across subscribers, systems and services

Real-time information that unifies all systems around the same data sets and events.

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Webhooks / Machine-to-Machine

Webhooks enable automated outage information sharing

Machine-to-machine communications enable real-time outage notifications to different systems and teams.

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Seamless integration across business functions

BSP teams work together to boost the customer experience

As your footprint expands, how are your support and operations teams keeping pace with skyrocketing subscriber expectations and increasing network complexity?

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Awards and recognition

Industry awards and recognition

TMC Cloud Computing Product of the Year

TMC named Calix Operations Cloud a Cloud Computing Product of the Year winner. Operations Cloud provides broadband operators with machine learning-based insights, predictive intelligence, and workflow automation.

Cloud Computing Product of the Year

Benefits and features

Get the right information to the right people at the right time

Network visualization

Identify issues faster by visualizing network outages, alarms, and impacted subscribers on a real-time geo-map.

Automated outage notifications

Simplify operations and address problems quickly by providing automated outage information to multiple teams.

Complimentary to SMx and CMS

BSPs can utilize Operations Cloud for network health, insights, alarm management, and traffic monitoring while using SMx and CMS for PON provisioning.

Optimized workflows

Dramatically reduce service turnup time by configuring and activating new services with guided workflows.

Predictive analytics

Use artificial intelligence (AI) and machine learning (ML) to predict potentially service-impacting events.

Work better together

Improve efficiency and reduce costs by sharing data and insights across business functions, including operations, support, and field techs.

News and insights

Stay informed with the latest

Turn broadband operations into a subscriber experience differentiator

Learn how improvements in operational processes can directly impact the subscriber experience.

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Jan 31, 2024 | 3 min
Jan 29, 2024 | 2 min
Nov 16, 2023 | 4 min

Case studies

Customer successes

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NextLight Longmont Transforms Operations
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Cumberland Connect Automates Network Outage Resolution
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Sterling Municipal Light Department supercharges their network
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