Transform broadband operations with insights, predictive analytics and automation
Transform operations and the customer experience
By predicting network behaviors, proactively addressing issues that impact network performance, and obtaining deeper insights into network traffic and subscriber usage trends, operations teams can deliver an unrivaled customer experience.
Simplify your operations with end-to-end insights and automation
- Seamless integration
Webhooks / Machine-to-Machine
Webhooks enable automated outage information sharing
Machine-to-machine communications enable real-time outage notifications to different systems and teams.
Seamless integration across business functions
BSP teams work together to boost the customer experience
As your footprint expands, how are your support and operations teams keeping pace with skyrocketing subscriber expectations and increasing network complexity?
Awards and recognition
Industry awards and recognition
TMC Cloud Computing Product of the Year
TMC named Calix Operations Cloud a Cloud Computing Product of the Year winner. Operations Cloud provides broadband operators with machine learning-based insights, predictive intelligence, and workflow automation.
Benefits and features
Get the right information to the right people at the right time
Identify issues faster by visualizing network outages, alarms, and impacted subscribers on a real-time geo-map.
Simplify operations and address problems quickly by providing automated outage information to multiple teams.
BSPs can utilize Operations Cloud for network health, insights, alarm management, and traffic monitoring while using SMx and CMS for PON provisioning.
Dramatically reduce service turnup time by configuring and activating new services with guided workflows.
Use artificial intelligence (AI) and machine learning (ML) to predict potentially service-impacting events.
Improve efficiency and reduce costs by sharing data and insights across business functions, including operations, support, and field techs.
News and insights
Stay informed with the latest
Turn broadband operations into a subscriber experience differentiator
Learn how improvements in operational processes can directly impact the subscriber experience.
Related products and services
Solutions to help you succeed
Discover unlimited ways to deliver on the changing needs and behaviors of subscribers of your subscribers, whether it’s in the home, small businesses, MDUs, or other organizations throughout your community.
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