CommandIQ® is a mobile application that enables your subscribers and creates immense opportunities for your business. Make your brand more visible, improve subscriber experience and loyalty and reduce help desk calls at the same time.
Continue below to learn how.
Calix Marketing Cloud
Faster and easier than ever for marketers to segment, target and engage their subscribers based on their propensity to buy advanced services and new Suites, identify churn risk and target new subscribers.
Calix Support Cloud
Intuitive cockpit view with widgets makes it easier for Support teams to quickly identify subscriber issues. And the new workflows are designed to make it easier and more efficient to take the right actions quickly.
Simplified way to view and control every aspect of the connected home from running speed tests, setting up guest networks and parental controls, receiving automated security alerts, and more.
CommandIQ®, powered by the Revenue EDGE, is a critical enablement tool for the subscriber experience and provides the platform for you to easily onboard subscribers and deliver new, revenue generating services. Easy navigation of the app allows subscribers to manage every aspect of their connected home and provides an opportunity for self-service that enhances the Wi-Fi experience.
New to CommandIQ
Service providers now have the ability to turn on an optional secure onboarding feature through Support Cloud. If enabled, during onboarding the subscriber will need to enter their account number to authenticate the system to the subscriber account
Revenue EDGE Customers: Get your CommandIQ collateral and videos from EDGE Enablement.
Give your subscribers easy access to a snapshot view of their entire home network and enable them to:
When your subscribers have the ability to monitor and control their home network they become more engaged with their experience and begin to look to you for more value added experiences. This also reduces support calls and unnecessary truck rolls by putting control at your subscribers' fingertips.
Enable your subscribers to access key network control features to be able to:
For subscribers with GigaSpire BLAST systems, they will also be able to:
CommandIQ® is the ideal platform to reach your subscribers with timely information, campaigns and promotions.
CommandIQ is the ideal platform to reach your subscribers with timely information, campaigns and promotions.
Mobile Notifications and CommandIQ
The Mobile Notification feature from Calix Marketing Cloud enables you to segment subscribers and send a push notification directly to CommandIQ.
EDGE Enablement provides templates that you can customize and personalize making it easier than ever to deliver meaningful messages directly to your subscribers. The options are only as limited as your imagination.
With the Revenue EDGE foundation in place, you are ready to launch new services that your subscribers will truly value. Provided through a growing ecosystem of partners, you can provide subscribers with experiences that help manage, automate and secure their network.
Give subscribers control of their online experience, including the ability to block specific content, applications and websites, set time and day limits for online access, and view usage information.
Equip your subscribers with an extra layer of protection with tools that keep their home network safer by blocking viruses, malware and malicious websites from all connected devices in their home.
Reinforce the value of your services and stay top-of-mind in your subscribers' experience.
Calix Professional Services can make color scheme and logo design modifications to the app to make it a truly personalized experience for your subscribers.
To learn how one service provider is benefiting and driving remarkable results with CommandIQ watch our webinar replay below.