CommandIQ

Enable your subscribers to
elevate their experience

CommandIQ

Enable your subscribers to
elevate their experience

Want to make Wi-Fi easier?

You now have an app for that

Onboarding your subscribers has never been easier.

And enabling your subscribers creates a wealth of opportunities including: making your brand more visible, improving the subscriber experience, increasing customer loyalty, and reducing help desk calls.

 Ready to enable growth at the Revenue EDGE of the subscriber home?

Enhanced UI/UX will streamline and improve experiences

Calix Marketing Cloud

Faster and easier than ever for marketers to segment, target and engage their subscribers based on their propensity to buy advanced services and new Suites, identify churn risk and target new subscribers.

 

Calix Support Cloud

Intuitive cockpit view with widgets makes it easier for Support teams to quickly identify subscriber issues. And the new workflows are designed to make it easier and more efficient to take the right actions quickly.

 

CommandIQ™

Simplified way to view and control every aspect of the connected home from running speed tests, setting up guest networks and parental controls, receiving automated security alerts, and more. 

Bonjour tout le monde!

Presentation de CommandIQ™ en français!

Hello world!

Introducing CommandIQ™ in French

 

Enable New Experiences

Put convenience and control at their fingertips

CommandIQ™, powered by the Revenue EDGE, is a critical enablement tool for the subscriber experience and provides the platform for you to easily onboard subscribers and deliver new, revenue generating services. Calix handles all the development and updates with quarterly enhancements so your subscribers can automatically enjoy new features and functionality.

New with our latest 20.4 Release

Service providers now have the ability to turn on an optional secure onboarding feature through Support Cloud. If enabled, during onboarding the subscriber will need to enter their account number to authenticate the system to the subscriber account. 

Revenue EDGE Customers: Get your CommandIQ collateral and videos from EDGE Enablement.

 

Engage your subscribers with easy navigation and control​

Subscriber engagement

 

Give your subscribers easy access to a snapshot view of their entire home network enabling them to: ​

  • View the number of connected devices​
  • See the latest speed test results​
  • Interact with the main menu for network control
  • Quickly see any important notifications​

When your subscribers have the ability to monitor and control their home network they become more engaged with their experience and begin to look to you for more value added experiences. This also reduces support calls and unnecessary truck rolls by putting control at your subscribers' fingertips.

Subscriber control

 

Enable your subscribers to access key network control features to be able to: ​

  • Enable parental controls​
  • Set up a guest network​
  • View details on connected devices​
  • Reset the SSID and Password for Wi-Fi

For subscribers with GigaSpire BLAST systems, they will also be able to: ​

  • Run a speed test to verify the bandwidth being delivered to their home
  • Connect to Amazon Alexa​
  • See usage on the network​
  • View the full feature list for your GigaCenter and GigaSpire customers

More detail on features

Learn more about specific features in My Calix (login required)

 
 
 

Deliver meaningful messages directly to the palm
of your subscribers' hand

CommandIQ is the ideal platform to reach your subscribers with timely information, campaigns and promotions. ​

Mobile Notifications and CommandIQ

The Mobile Notification feature from Calix Marketing Cloud enables you to ​

segment subscribers and send a push notification directly to CommandIQ.

You can: ​

  • Schedule event driven notifications, for example if a subscriber continues to hit their service limit.​

  • Send a campaign offer to subscribers using basic parental control to offer them an upgrade to ExperienceIQ. ​

  • Send important updates and alerts.​

EDGE Enablement provides templates that you can customize and personalize making it easier than ever to deliver meaningful messages directly to your subscribers. The options are only as limited as your imagination. 

 
 
 

EDGE Suites

With the Revenue EDGE foundation in place, you are ready to launch new services that your subscribers will truly value. Provided through a growing ecosystem of partners, you can provide subscribers with experiences that help manage, automate and secure their network.    

ExperienceIQ™

Give subscribers control of their online experience, including the ability to block specific content, applications and websites, set time and day limits for online access, and view usage information.

ProtectIQ™

Equip your subscribers with an extra layer of protection with tools that keep their home network safer by blocking viruses, malware and malicious websites from all connected devices in their home.

 

Looking to become even more relevant to your subscribers?

Place your brand in the palm of their hand

Make the CommandIQ ™ app your own

Reinforce the value of your services and stay top-of-mind in your subscribers' experience.

Calix Professional Services can make color scheme and logo design modifications to the app to make it a truly personalized experience for your subscribers.

Related Products

EXOS Create new revenue opportunities by managing the smart home.​
GigaSpire BLAST Wi-Fi Systems The system for smart homes.
Calix Services Expertise to accelerate your transformation.
Calix GigaCenters A managed wi-fi foundation.