- Deepen engagement
- Empower subscribers
- Control and personalize
- Command center
- Safe. Secure. Simple.
CommandIQ allows broadband experience providers to deliver a fully branded app that reinforces their identity across every subscriber touchpoint. The app includes dynamic promotion and announcement tiles that highlight new services, increase subscriber awareness, and support upsell opportunities. These features boost satisfaction, app engagement, and long-term retention by keeping the brand at the center of the digital experience.
The new generation of CommandIQ enhances subscriber convenience and satisfaction by unifying access to subscriber account management and support within the app. This paired with intuitive self-service tools in one app encourages subscribers to self-serve resulting in reduced trouble calls and truck rolls. This gives broadband experience providers the option to offer choice in service management and delivery to increase NPS/CSAT.
CommandIQ's new Quick Link tiles simplify how subscribers manage their network—right from the home page. Quick links encourages total control over device management, usage prioritization, and real-time alerts to drive down support calls—boosting app adoption and perceived value.
The new generation of CommandIQ integrates third-party apps to deliver one seamless experience for your subscribers, drive daily engagement and reinforce the role as the central platform for managing the digital home.
ProtectIQ and ExperienceIQ provide built-in security, content control, and threat protection—all managed through CommandIQ. Subscribers stay informed and protected in real time, helping to deliver peace of mind, drive retention, and reinforce the value of services.
Always-on cybersecurity monitoring and threat detection, automatic blocking and in-app security insights to keep the home network safe
Access customizable parental controls and content filtering to manage screen time, app access, and online activity
Optimize bandwidth and device performance with modes for Work, Gaming, and Streaming—all activated in a few taps
Check your camera health and get direct access to your video monitoring with a tap of a button
Direct access to Bark App for monitoring and filter customization
Seamless self-install and self-upgrade experiences with interactive tutorials
Launch smarter. Scale faster.
From creative assets to playbooks and expert training, Calix Success makes it easy to help you launch, promote, and scale your full SmartHome portfolio with CommandIQ 3.0. Whether you want to “do it yourself” or “do it with us,” we’ve got you covered. Move from concept to campaign with confidence and speed.
Smart Start for Managed Services
Plan, launch, support, and grow managed services like Bark, Arlo Secure, SmartTown and SmartBiz—with confidence.
ExperienceIQ
Allow subscribers to easily create and enforce online rules for the users and devices in their home networks.
ProtectIQ
Empower your subscribers to lock down all entry points to the home network and keep subscribers safe from thousands of attacks and breaches of privacy.