Setting up smart home devices can be challenging for consumers. According to Parks Associates:
With this influx of smart home devices, it’s time for service providers to leverage their hard-won position in the home network. Don’t get relegated to a connectivity provider, all while bearing the burden of increasingly complex support calls. Transform your business model instead.
Calix EXOS enables more rapid development cycles to allow new services to be brought to market faster than ever.
Can one operating system bring order to a chaotic marketplace?
EXOS can address the unique needs of every subscriber by helping services providers:
Consumers have always looked to the consumer electronics industry – not to their service provider – for cutting edge technology. Things are about to change.
EXOS-powered GigaFamily: The future of the customer premises
EXOS is being implemented in the newly-designed Calix EXOS-powered GigaFamily smart home premises systems. Made specifically for service providers, these products support:
Making its debut in 2018, the Calix EXOS-powered GigaFamily delivers the reliability and support that are the hallmark of service providers’ relationship with their customers.
“We are excited by the recent EXOS announcement. We believe that EXOS will allow us to take the next step by helping us tame the complexity of IoT for our subscribers.”
– Jeff Leslie, president and CEO of ITS Telecom
“The majority of calls coming into our customer care team are related to Wi-Fi and smart home frustrations. These calls are often a result of consumer class devices that are too complex for our subscribers to manage themselves...while these calls are costly and time consuming, our subscribers expect a quality broadband experience no matter where they purchased their devices. With EXOS and Calix Cloud, we can turn this challenge into an opportunity with managed services that will exceed the expectations of our subscribers and allow us to quickly bring new innovations to market, all while reducing our support costs.”
-- Stephen Janz, CFO, South Central Communications
Calix VP of Systems Products introduces EXOS – the Experience OS – the first carrier class premises operating system designed to help service providers deliver a managed experience for the smart home and business. Learn more about the latest Calix innovation, EXOS.