Reinventing Operational Work Flows With Faster Response and Proactive Problem Solving

Peer Talk

Accelerate

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Who should attend?

Business Leader, Network Operations/Engineer,  Support Services

 

Solutions covered:

Services, Success Services, Managed Services, Cloud

 

Abstract:

It’s all about the user experience. Operations teams need to reinvent how they handle trouble reports with their subscribers and address incidents on their network. To do this they need to develop a more holistic, rapid response, and proactive approach to solving and preventing problems. The result -- operational efficiency, less truck rolls, and happy subscribers. Attend this session on how to leverage complementary capabilities of the Remote Monitoring Service and Calix Support Cloud to enable proactive problem solving and rapid subscriber incident resolution.