Evolving Your Broadband Playbook to Stand Out Among the Competition

What is your plan to spot the signs that your subscribers are planning to jump to the competition? How are you differentiating yourself from well-funded competitors entering your territory?   

America's Communications Association (ACA Connects) recently hosted a webinar sponsored by Calix to discuss new strategies to win loyalty and grow revenue.  On this recording panelists Gina Shuler, VP of Marketing, Home Telecom, Jeff Manning, VP of Network Strategy, Shentel GloFiber and Gabe Petersen, Global Director of Field Strategy share ideas on how to proactively uncover churn risks, deliver Wi-Fi solutions that exceed subscriber expectations, and.  strengthen service and satisfaction scores.