Security for the connected home ​

By 2025, it is estimated that there will be 75 billion devices connected to the internet—that is 25 devices per household. Fortune reported a 105 percent increase in ransomware cyberattacks worldwide in 2021, attributed to the surge in remote work outside office networks. ​

As cybersecurity threats are becoming more and more sophisticated, your subscribers need continuous online protection that is equally innovative. 

Keep malicious websites, viruses, and intrusions away from your subscribers’ homes 24x7 ​​

ProtectIQ is a network-level security application that works quietly in the background and proactively keeps malicious websites, viruses, and intrusions away from subscribers’ homes 24x7. ProtectIQ leverages a large cloud database of known virus and ransomware threats and by looking for the specific signatures of these threats in real-time, it can prevent the transfer of data—before a malicious payload is delivered to any vulnerable devices in the network. As new threats emerge daily, the threat database is updated continuously to offer protection against the latest threats.​


With ProtectIQ in their home networks, subscribers keep their data and assets shielded from hostile activity over the internet. By offering ProtectIQ security, the Broadband Service Provider protects the entire home or business network and provides subscribers an added layer of protection for connected devices. 

Download the below white paper to learn more about cyber security threats in the smart home.

Calix wins 2022 Global InfoSec Award for the “Best in Anti-Phishing, Network Security & Management” category with ProtectIQ

Calix wins 2022 Cloud Computing Security Excellence Award from TMCNet with ProtectIQ​

An unsecured home network is like an unlocked front door

With ProtectIQ, lock down all entry points to the home network and keep subscribers safe from thousands of attack types and breaches of privacy.

By delivering peace of mind, you’ll create a stickier experience and grow Revenue for your business. Not only that, you can:​

Go to market quickly

Launch ProtectIQ simply with minimal integration requirements and market activation support. 

Offer peace of mind

Subscribers can rest assured that their families are safe, their home network is guarded, and their digital well-being is protected, all thanks to the cybersecurity service you offer them.

Get high return with low risk

With our curated cybersecurity service, there are no market research or development costs to you, but your business will benefit from growing revenue, improved customer retention, and reducing the cost of serving subscribers.

Heighten engagement

Subscribers receive a notification and summary report with every malicious event blocked from their home network. Grow your value, improve loyalty and drive retention by having their back.


Customers driving success​

Our customers are leaning in to protecting their subscribers' home network with ProtectIQ. Read more about their success here. 

Canadian Fiber Optics blocks 100 threats a month per subscriber and increases app adoption by 278 percent

Canadian Fiber Optics made app adoption a priority. As a result, Canadian Fiber Optics predicts a 246 percent growth in CommandIQ adoption and 6,200 percent ProtectIQ adoption in just six months.

Mount Horeb Telephone Company blocks 25 threats a month per subscriber and grew overall app adoption by 132 percent

It has seen a 288 percent increase in ProtectIQ subscriptions since it started the campaign in October of 2021. They have also achieved 79 percent adoption of ProtectIQ, nearly doubling the addressable market for future upsells. 

CentraCom achieved 76 percent adoption of ProtectIQ in six months

The popularity of ProtectIQ and its regular cybersecurity updates helped drive 75 percent more subscribers to adopt Utah-based CentraCom’s personalized mobile app, CentraWiFi Hub (built on CommandIQ).

Centranet reached 94 percent adoption of its EDGE Suites in the first two months of adding ProtectIQ

It also reached an 84 percent adoption rate of their Centranet app, which is built on CommandIQ. Centranet incorporated the app into their installation process, thereby answering the demand for easy-to-manage cybersecurity services.


“With Calix, we now have the infrastructure and services to excite new and existing subscribers and drive growth in our rural communities.”

Nick MacArthur, operations officer for Mainland Telecom


“We needed to make the transition from a product company to one that truly offered a differentiated experience—a connected lifestyle—to our subscribers.”​

Chad Mix, marketing director for Norvado


“With Calix, we’re able to give our members a rich experience that they simply cannot get anywhere else—managed Wi-Fi service at gigabit speeds, with intuitive and easy-to-use mobile apps that provide the management, security, and parental controls to keep their networks running smoothly.​"

Nate Brickner, CEO and general manager of Bascom Communications