Skip to main content

Managed service for multifamily housing

SmartMDU

The purpose-built solution to unlock full control, data ownership, and brand visibility in MDUs

Empower your company with full ownership of subscriber data and real-time visibility into every tenant’s experience. SmartMDU’s dedicated property management portal puts you in control—monitor, manage, and optimize every aspect of the property’s connectivity. Unlike solutions that obscure your brand and limit access, SmartMDU ensures your brand remains front and center. Your brand, your data, your customer relationships—always.

Overview

Engineered for MDUs

SmartMDU is purpose-built for multi-dwelling units, delivering a complete technology stack (integrated ONT, OLT, G.hn, and Wi-Fi) and advanced controls with flexible business models that scale from duplexes to high rises, ensuring every property receives a tailored, future-ready connectivity experience. For any MDU, SmartMDU is built to support your growth and operational efficiency.

Exterior of apartment building

Advanced Features and Customization

Unlock advanced Wi-Fi controls, robust security, and full customization—without hidden paywalls, extra fees, or limitations. SmartMDU offers bundled, router-level security and granular network management, empowering you and the property managers to deliver a premium, branded experience to every tenant. Automated instant-on tenant services and upgrades mean fewer customer support calls and more satisfied residents.

Smiling family at home with devices

Product details

A win-win MDU business model for all parties

Service providers
Service providers
  • Become the valued brand to the property, with long-term contracts.
  • Instant-on tenant services and upgrades eliminate truck rolls for routine operations.
  • Calix Cloud systems integration drives operational efficiencies.
  • Provide 5 distinct, isolated networks to properties to align to the building’s needs.
  • Supported by Calix’s world-class Success Team.
technician with customer
Property managers
Property managers
  • Personalized in-unit broadband for tenants with service left-in-place and built-in tenant unit bandwidth optimization and interference reduction.
  • Remote support provided by service provider.
  • Devoted property management tool, PropertyWorx included, to simply and efficiently manage tenant access and gain insight into the network.
  • Property-wide, comprehensive security across all networks.
property manager showing apartment to couple
Property developers
Property developers
  • Increase net operating income with an easily-deployed, flexible, end-to-end solution that is designed for buildings from duplexes to high rises and everything in-between. 
  • Ensure your building is future-ready with automatic remote system upgrades and capability to easily add required networks. 
  • Support the growing “connected lifestyle” including connected vehicles.
Tenants
Tenants
  • Delight tenants with a personalized in-unit and property-wide Wi-Fi lifestyle experience.
  • Automated instant-on tenant services and upgrades means less reliance on customer support calls.
  • Optimized wi-fi prioritizes in-unit traffic to ensure tenants always have the best experience.

Benefits and features

Connecting MDU building technology to MDU business model success

Management systems integration

Drive operational efficiencies for the property manager with Calix Cloud systems integration​.

Community-wide managed Wi-Fi

Delight tenants with a personalized in-unit and property-wide Wi-Fi lifestyle experience.

PropertyWorx

Simplify tenant management with an easy-to-use tool for property managers to move tenants in and out and perform simple tasks like systems assignment and monitoring​.

Why SmartMDU is your best choice:

  • Full Data Ownership: Real-time monitoring and analytics for every tenant and property.

  • Brand Visibility: Your brand is always front and center, never hidden behind another provider.

  • Purpose-Built Technology: Integrated ONT/OLT/G.hn/Wi-Fi stack for true MDU performance.

  • Advanced Controls: VLAN isolation, tenant bandwidth optimization, and flexible business models.

  • Comprehensive Security: Bundled router-level security—no subscriptions required.

  • Property Management Portal: Simplify tenant management and network oversight with PropertyWorx.

  • Scalable Solution: Designed for any property size, from duplexes to high rises.

  • Instant-On Services: Automated tenant onboarding and upgrades for operational efficiency.

News and insights

Ready to Build Your SmartMDU Strategy?

Services for modern living

A Massive Growth Opportunity

Start building your future-ready MDU solution today. Discover how SmartMDU can help you deliver world-class managed Wi-Fi services, maximize profitability, and delight tenants with a personalized, secure, and branded experience.

Contemporary urban scene featuring residential buildings, shops, and greenery, creating a vibrant atmosphere for leisure and community activities
Aug 01, 2025 | 4 min
Smart home technology for the community home and residential apartments
Jun 18, 2025 | 3 min