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Jan 22, 2020

Accelerating the Revenue EDGE with Liberty Communications

Speed, consistency, and quality are important factors in both delivering new services and introducing new technology to your subscribers. Service Provider field technicians performing the installations are front line ambassadors to make the subscriber experience memorable, but are they ready to take on the task?

 

When introducing new technology with new service offerings to your subscribers it’s important to use a structured approach that includes: 

  • Upskilling team competency in technology concepts and best practices.
  • Streamlining workflows across operations functions.
  • Enabling field operations to efficiently install, troubleshoot and maintain new services.

 

Calix and Liberty Communications talk about the challenges to delivering managed Wi-Fi services and the best practices to better operationalize the implementation of your Revenue EDGE strategy.