Mar 28, 2023
How Do You Guarantee Your Subscribers Will Love Your New Services? Upskill Your Team
As you add managed services that your subscribers crave, are your customer support and field installation teams ready to deliver an experience they will love? What resources, technical knowledge, and confidence do you need to give your front-line teams so that they know these services inside and out?
Watch to hear how Midwest Energy & Communications (MEC), a broadband service provider, partnered with Calix Services to help accelerate their Arlo Secure launch. Find out how they received guidance on their go-to-market preparation and execution by enabling their teams through hands-on workshops to support new managed services and Wi-Fi technology.
You will learn about:
- Key cross-organizational considerations to help accelerate preparation and readiness to launch managed services into market
- Best practice approaches to building the technical confidence needed for managed services installation and support