Subscriber Care Best Practices

Peer Talk


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Who should attend?

Business Leader, Network Operations/Engineer, Support Services


Solutions covered:

Cloud, Support Cloud



In an on-demand world, subscribers expect service. A poor experience can result in subscriber churn and sometimes social media backlash. In this session, learn from your service provider peers who have taken a proactive approach to improving their subscriber experience while reducing operational cost. Discover proven tactics to empower frontline support and reduce truck rolls.