Conquer Operational Challenges with Lean Teams: Solve the Data-to-Action Puzzle

How can you help lean teams escape reactive firefighting and deliver proactive network operations without adding headcount? What strategies turn endless data streams into actionable insights that improve subscriber experience?
 

Watch this webinar replay to learn how to align teams, leverage analytics, and anticipate issues before they impact subscribers.
 

Learn how to:

• Align customer support and operations around shared KPIs and strategic action plans

• Personalize subscriber engagement with data-driven actions that reduce churn and repeat calls

• Shift from reactive troubleshooting to proactive problem-solving using network and service performance insights

• Initiate a data analytics practice to correlate network, operational, and subscriber QoS data for performance improvement