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Aug 15, 2025
3 min

Speed Is Table Stakes—Experience Wins: The Case for XGS-PON

An abstract sign showing an arrow for speed and experience pointing at a futuristic city

Each new generation of passive optical network (PON) technology delivers faster speeds. But speed alone no longer differentiates. It’s like investing everything in making a train go faster—when passengers really value a better ride experience. Picture a train ride with cozy seats, reliable Wi-Fi, and a host serving your favorite drink. You’d likely extend the ride and take more trips. With a modest investment, the transit company improved the experience instead of spending heavily on infrastructure to shave minutes off a poor trip experience.
 

The same applies to broadband services. Subscribers who choose a provider based on speed or price are more likely to churn when a better deal appears. However, subscribers who perceive real value—through reliable performance and enhanced experiences—are more likely to remain loyal. That loyalty drives higher ROI and long-term business success.

 

Delivering Experience-Driven Services a Smarter Path to What’s Next

XGS-PON is uniquely equipped to support the shift to differentiated, experience-driven services. It’s fast, scalable, proven, and most importantly, cost-effective—and it will remain the backbone of high-speed access networks for years to come. Its symmetrical multi-gigabit bandwidth enables multi-gigabit tiers and services. It also coexists with both legacy GPON and next-generation 50G-PON technologies, offering a seamless evolutionary path.

But XGS-PON’s true longevity lies beyond its technical capabilities. When deployed on the Calix Broadband Platform, it becomes a launchpad for advanced managed services, personalized experiences, and simplified operations.
 

With a platform-based approach, broadband service providers (BSPs) benefit from a consistent operating model across their entire subscriber-facing network—regardless of the PON generation running in the background. That means no forklift upgrades and no siloed systems—just a clear path to better experiences.

 

Built for Today, Ready for Tomorrow

Being future-ready matters. Subscriber behaviors are changing rapidly. Soon, subscribers will enjoy front-row immersive AR/VR access to live sports and concerts, and play bandwidth-intensive multiplayer games. Business customers will demand enterprise-grade high-capacity services even sooner, with multiple services running on the same PON access network.
 

For BSPs, converging business and residential networks unlocks operational efficiency and enables tailored experiences for all customers.
 

By deploying XGS-PON on the Calix Platform, BSPs can future-proof their networks, outpace competitors, and move beyond selling speed—building lasting subscriber value through reliability, differentiation, and world-class experiences.

Director, Access Network Product Marketing, Calix

Andre Viera is the Director of Access Network Product Marketing at Calix. Andre spearheads the creation of marketing initiatives that help service providers overcome obstacles and achieve growth. Before Calix, Andre worked at Fujitsu Network Communications, Oclaro, EMC, Alcatel-Lucent, and AT&T Network Systems. Andre has an MBA from and holds MSME and BSME degrees from the Rensselaer Polytechnic Institute.

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