July 16, 2020 by Greg Owens

Are You Helping Teleworkers Secure Their Home Networks and Stay Loyal to You?


As your subscribers spend more time working from home, they’re vulnerable to a growing list of online threats, especially as they continue to add to their collection of personal and smart home devices. Designed to compromise their devices and steal their personal data, these threats include everything from viruses and ransomware to phishing scams and cryptojacking attacks. Your subscribers are vulnerable and they need a comprehensive home network security solution. 

When it comes to securing today’s smart home networks, there are three viable security options:

  • Endpoint security software
  • Home security hubs
  • Residential gateways with integrated security protection

Endpoint security software

Many people realize that their personal computers are at risk of infection (although many do not) and that’s where endpoint security software comes in. When it’s installed—and virus definitions are regularly updated and subscription fees are paid—it can be very effective. But it only provides protection for laptop and personal computers (and in some cases smartphones and tablets). It doesn’t offer any protection for the many other types of smart devices your subscribers are increasingly installing in their home networks. 

Home security hubs 

A second option is the home security hub. These are standalone hardware solutions that scan incoming traffic and block threats before they can reach your subscribers’ personal and smart devices. Security hubs offer a reasonable level of protection to your subscribers’ networks, but they’re expensive and can have a negative impact on network performance. On top of that, it’s just one more device to the mix that your subscribers need to manage, upping the hassle factor.

Residential gateways with integrated security protection

A third option, and one that as a service provider you are uniquely equipped to provide, is a security solution that’s embedded in the residential gateway. It works by identifying and neutralizing threats as they enter the network before they can do any damage at the device level. It’s like putting a lock on your front door to keep any intruders out, so you don’t have to put one on every door inside the house. 

Gateway-based security prevents malware from being installed so it can’t steal your subscriber’s data or take control of their smart home devices. And it’s the only one of the three options that protects all of the devices in the network, including smart home devices that may be especially vulnerable.

To learn more about the three security options that I mention here, download the new white paper from Calix, Addressing Subscriber Security Challenges with Comprehensive Gateway Security Controls.