Why does your Net Promoter Score (NPS) matter? Because word-of-mouth is powerful. When your customers recommend your business, the impact is tremendous.... READ MORE 

As subscribers embrace new technologies (such as home-network security, parental controls, and connected devices) they need a “control hub” to view and control their connected homes. The app is a perfect tool you can use to reinforce and grow the value you deliver to them every day. ... READ MORE 

Protecting the home network is part of any ultimate Wi-Fi experience, keep harmful content out of the subscriber home. Provide peace of mind and worry-free Wi-Fi. ... READ MORE 

Parental controls can ease worries for your subscribers with kids at home. Learn how you can quickly launch parental control services to help parents balance everything happening online in the home network.... READ MORE 

Your subscribers are looking for tools that make balancing online life at home easier. The ability to control content and screen time is a critical component to any Ultimate Wi-Fi experience. ... READ MORE 

Your subscribers may need some different back-to-school supplies this year. Provide parents with the tools they need to manage content and internet usage within the home network.... READ MORE 

Subscribers aren’t interested in slow and steady when it comes to broadband services. They want service providers who delight them with experiences and proactively provide them with solutions to problems they didn’t know they had. Don’t make them settle for less. ... READ MORE 

Perception is everything when you are talking about subscriber experience. So how can you show your subscribers how much you value them? Check out this real life example of the results you may see when you take the time to deliver relevant messages to your subscribers. ... READ MORE 

Bridget Watkins highlights new Internet usage trends in light of subscribers having multiple users at home most days. ... READ MORE 

Bridget Watkins highlights the efforts of many service providers who have rallied to address the hourly changes that are occurring in their communities as they try to flatten the curve and protect the health of their employees and residents. ... READ MORE