A Calix Business Intelligence Specialist partners with your team on discreet, defined service engagements around specific topics. First in our engagement catalog—Subscriber Experience Analysis—takes you beyond the numbers. The team helps you implement your Net Promoter Score ® framework and analyzes the responses using your data to uncover trends and strategies to propel your company to being the ultimate experience provider. Calix can run optional Focus Group Analysis sessions to extract further insights on what drives subscriber behavior.
Add Focus Groups Analysis to your Subscriber Experience engagement and let Calix Business Insights team organize, gather, and analyze qualitative and targeted market data to help you answer key business questions. Gain real-time understanding of the “why” behind subscriber motivation when it comes to your brand perception and loyalty.
Calix Customer Success can help you execute on your data driven recommendations. For Calix Premier Success customers, your Customer Success Manager will integrate the recommendations and action items into your success plan and keep you on track to successfully execute and implement.
