Understand your customers.
Know when your customers are unhappy and becoming a churn risk. Understand which campaigns are working – and which are not.
Right Message. Right Time.
Solve your subscribers network issues quickly. Reach out to subscribers at the right moment with the right offers.
Build knowledge from data. Use existing subscriber insights to get the right offers in front of the right people.
--Nancy White, CEO, NCTC
“Analytics applied to individual performance can produce great results, but when analytics is delivered to a team, the results are phenomenal … our customers have seen Calix Cloud analytics drive significantly lower costs through dramatics reductions in trucks rolls and support call volume, and substantially higher ARPUs driven through targeted marketing – all achieved with zero incremental infrastructure investment.”
--Miguel Alonso, VP Cloud Products, Calix