Studies have shown that 75% of service calls result in truck rolls, which can have a significant impact on your business. The need for optimizing service truck rolls is vital and predominately fueled by two primary drivers:
The lack of insights into the root causes are top of mind with all service providers.
You can now verify data delivery and service integrity through the capabilities provided by the AXOS Diagnostic Toolkit.
Initiating truck rolls is expensive. Eliminating one truck roll could save between $150 - $1,000 per service call.
Unplanned outages impact end user experience which leads to increased customer dissatisfaction levels.
Redirect cost savings into securing new revenue streams by fueling new customer acquisition initiatives.
Outages drive increased penalties for SLA violations.