Power Up: How To Resolve Network Problems Fast, Lower OPEX and Reduce Escalations

Can your network engineer and broadband operation teams resolve problems faster, lower OPEX and reduce escalations? What kind of training will empower them to do that?

At Calix, we provide training to hundreds of broadband service providers such as Hargray Communications. Daniel Thompson, Hargray’s Manager of Regional Operations, joined us for this webinar, to show how they:

• Increased their team’s productivity to resolve problems fast, lower OPEX and reduce escalations

• Piloted the new Intelligent Access EDGE eLearning subscription 

• Provided access to 21 eLearning courses related to the IAE platform