Success Best Practices: Swapping GigaSpire Systems Within Calix Support Cloud

Calix Solutions Academy


This course provides operation guidance regarding the EXOS System Swap feature found in Calix Support Cloud.

Duration: 20 minutes

Who should attend

  • Network Operations
  • Customer Support
  • Field Technicians
  • Engineering/Planner

Prerequisite Training and Skills

  • Basic knowledge of Calix Support Cloud


After completing this course, you will be able to:

  • Describe the use cases for the EXOS System Swap feature.
  • Identify the data that are loaded during replacement.
  • Identify the steps that subscribers need to take for a successful swap