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Calix Blog

Perspectives that Catalyze Innovation

August 10, 2018 by Greg Owens

The Bandwidth Dilemma

Greg Owens shares a new 90-second video designed to help Internet subscribers understand the concept of bandwidth and the impact of having multiple devices in their homes.... READ MORE 

July 24, 2018 by Greg Owens

Evolution of the Smart Home: Three Steps in the Journey

Greg Owens advocates that service providers need to embrace a three-step approach that addresses growing consumer frustration and rising support costs associated with Wi-Fi.... READ MORE 

July 13, 2018 by Greg Owens

ITS Fiber Builds on Managed Wi-Fi Experience to Offer Whole Home Wi-Fi; Eyes Smart Home Devices

Greg Owens shares the latest Calix Success Story video with ITS Fiber, which has fully embraced Managed Wi-Fi and is now offering Whole Home Wi-Fi with premium technical support services powered by Calix GigaCenters, 804Mesh satellites, and Calix Support Cloud. ... READ MORE 

July 11, 2018 by Greg Owens

Are Subscription-based Consumer Wi-Fi Solutions Filling a Void in the Market?

Greg Owens explores the new ‘Adaptive Wi-Fi service’ from Plume, the latest foray of consumer electronics companies into the home networking space. Read more about the implications of this new offer and the best strategy to maintain your rightful space in the connected home.... READ MORE 

June 13, 2018 by Bob Carrick

What’s a Subscriber Wi-Fi Score? Why Do You Need It?

Bob Carrick shares insights into the subscriber Wi-Fi Score and how this simple calculation is the key to understanding the subscriber experience.... READ MORE 

May 31, 2018 by Greg Owens

Why is Wi-Fi Such an Important Strategic Initiative?

Greg Owens explores the reasons why ‘non-traditional’ competitors are offering more home networking services, the risks of not responding to these new threats, and the best strategy to maintain your rightful space in the connected home. ... READ MORE 

May 15, 2018 by Pam Ferguson

Smart Home Devices Result in Rising Support Costs for Service Providers, According to Calix Research

Pam Ferguson shares some important new research developed by Calix based on input from 92 service providers. The research sheds light on the impact of smart devices on service provider support costs over the last 12-18 months.... READ MORE 

May 7, 2018 by Greg Owens

Calix Research shows Wi-Fi Issues Driving Increased Service Provider Help Desk Calls

Greg Owens shares new Calix research on service provider Wi-Fi, including how consumer Wi-Fi issues are driving increased service provider help desk calls—along with rising costs. ... READ MORE 

April 23, 2018 by Greg Owens

Managed Wi-Fi and the Changing Economics of Tech Support

In the final blog post in our series on service provider Managed Wi-Fi, Greg Owens looks at rapidly escalating support costs for service providers and the cultural shift that’s taking place in an attempt to control them.... READ MORE 

April 19, 2018 by Greg Owens

Real-world Benefits of Investing in Subscriber Experience

Greg Owens highlights the upcoming Calix webinar with All West Communications, where the service provider will showcase its success with Managed Wi-Fi and Calix Support Cloud.... READ MORE