Calix Blog

Perspectives that Catalyze Innovation

May 15, 2018 by Pam Ferguson

Smart Home Devices Result in Rising Support Costs for Service Providers, According to Calix Research

Pam Ferguson shares some important new research developed by Calix based on input from 92 service providers. The research sheds light on the impact of smart devices on service provider support costs over the last 12-18 months.... READ MORE 

May 7, 2018 by Greg Owens

Calix Research shows Wi-Fi Issues Driving Increased Service Provider Help Desk Calls

Greg Owens shares new Calix research on service provider Wi-Fi, including how consumer Wi-Fi issues are driving increased service provider help desk calls—along with rising costs. ... READ MORE 

April 9, 2018 by Greg Owens

What’s the Best Business Case for Managed Wi-Fi?

Greg Owens continues his Managed Wi-Fi series and looks at the pros and cons of charging for the service. ... READ MORE 

April 2, 2018 by Greg Owens

What IS "Managed Wi-Fi" Anyway?

Greg Owens gives his view of what’s included in Managed Wi-Fi based on his meetings with more than 40 service providers in the United States and Canada. ... READ MORE 

March 28, 2018 by Greg Owens

Offering Managed Wi-Fi is a Win-Win for Consolidated Telcom

Greg Owens traces Consolidated Telcom's path from frustrating consumer-grade Wi-Fi routers to revenue-generating, customer-satisfying Managed Wi-Fi service.... READ MORE 

March 26, 2018 by Greg Owens

Five Mesh Wi-Fi Use Cases you Probably Haven’t Thought of

Greg Owens highlights five mesh Wi-Fi use cases that service providers can market to their subscribers.... READ MORE 

March 21, 2018 by Greg Owens

West River Tel: A Technology Provider with a Clear Focus on the Customer Experience

Greg Owens highlights a video WRT's Troy Schilling and James Byerley explaining how they are using the Calix GigaCenters and 804Mesh satellites to deliver premium Wi-Fi throughout their subscribers’ homes.... READ MORE 

March 20, 2018 by Greg Owens

Making Wi-Fi Invisible with Calix 804Mesh!

Greg Owens discusses how the Calix 804Mesh satellite gives subscribers the flexibility to install their access point (AP) completely out of sight without having any impact on coverage or performance. ... READ MORE 

March 12, 2018 by Greg Owens

Premium Wi-Fi: Leverage Mesh Wi-Fi to Ensure the Best Wi-Fi Experience

Greg Owens looks at how service providers can leverage Mesh Wi-Fi technology to offer their customers a Premium home Wi-Fi service that provides coverage and performance that exceeds all expectations. ... READ MORE 

February 27, 2018 by Bob Carrick

Turn Wi-Fi Interference into a Great Subscriber Experience and Competitive Advantage

Wi-Fi access points may struggle to provide coverage to the whole home, but Bob Carrick highlights how to fix it and deliver an excellent subscriber experience in this Calix Blog post.... READ MORE