EDGE Enablement

Helping you accelerate growth
at the Revenue EDGE

EDGE Enablement

Helping you accelerate growth
at the Revenue EDGE

EDGE Enablement

Programs designed to help service providers get positioned for future growth.

Calix is dedicated to the success of our customers. EDGE Enablement is just one example of that commitment, with marketing, education, success and professional services that can be used to evaluate, educate, launch, promote and WIN with new services.

 

What is EDGE Enablement?

There are times when internal resources may be stretched thin. EDGE Enablement was designed to help you delight your subscribers while accelerating growth and success. We're with you every step of the way. 

Market Activation

Education Services

Customer Success Services

Professional Services

 

Put your brand first

ENTERTAIN AND EDUCATE

YOUR SUBSCRIBERS

Put your brand first

ENTERTAIN AND EDUCATE

YOUR SUBSCRIBERS

 

Create an amazing subscriber experience with award-winning marketing

The Market Activation program is comprehensive broadband marketing support and available to every Calix customer. Customers with CommandIQ® Premier Personalization Service get exclusive access to the Market Activation video editor.​

 
 

 
 

Calix wins fourth consecutive best-in-class marketing award from the Broadband Multimedia Marketing Association

Calix campaign receives recognition with a 2021 Vendor Marketing Award.

“Calix has once again exceeded the bar it set for itself in previous years, demonstrating the kind of best-in-class marketing that the broadband industry is striving for. The winning GigaSpire BLAST u4 launch campaign strikes the perfect balance, with compelling assets that appeal to both technical and consumer audiences and produce measurable results. It is clear why broadband businesses turn to Calix for their end-to-end marketing needs.” 

Ellis Hill, president of ResearchFirst, Inc., the BMMA’s management firm

 
 
 

Education Services

Calling all marketers, field techs and customer service reps!

Accelerate your team’s knowledge with essential role-based Learning Paths for the Revenue EDGE.  

Marketers

  • Marketing Campaign Basics
  • Calix Cloud for Marketers
  • Introduction to GigaSpire BLAST Systems
  • Introduction to Smart Home Technologies
  • CommandIQ® Overview

Field Technicians

  • Wi-Fi Fundamentals
  • Introduction to GigaSpire BLAST Systems
  • Calix Cloud for Support
  • Wi-Fi Technician Specialist
  • Introduction to Smart Home Technologies
  • Calix Cloud for Network Operations
  • Calix Cloud Troubleshooting Home Network Issues
  • CommandIQ® Overview

Customer Service Reps

  • Introduction to GigaSpire BLAST Systems
  • Calix Cloud for Support
  • Introduction to Smart Home Technologies
  • Calix Cloud for Administrators
  • CommandIQ® Overview

Enterprise Subscription for Revenue EDGE

A Revenue EDGE enterprise eLearning subscription gives all your team members in your entire company access to critical courses to ramp your Revenue EDGE initiatives at one low annual price. Below you will find a link to our course catalog with a list of all eligible subscription courses. 

 
 

Elevate your subscriber experience
with an evolving suite of solutions

Join the next generation of broadband marketers​

Complete the courses and gain:​

  • Best practices​

  • New techniques​

  • Certifications​

  • Badges, awards and more​

Ideal for all broadband marketers.​

 

Customer Success Services

Faster time-to-market and improved adoption
of EDGE Suites and Services

Accelerate your Go-to-Market with Revenue EDGE Customer Success Services.

Calix Revenue EDGE Customer Success Services provide you faster time-to-market and improved adoption and help you better address competition, generate revenue, and increase subscriber lifetime value.

Expanding and evolving existing premier level Marketing Cloud and Support Cloud Customer Success Services, Revenue EDGE Customer Success Services delivers your Marketing, Customer Support and Services, and Field Installation teams with exceptional market insights, data driven go-to-market guidance, cross functional playbooks for better launch execution, and training to accelerate team readiness

 
 
 

Professional Services

If time-to-market is important to you, then these
Professional Services are vital to your success

Operationalize fast

EDGE Enablement
Workshop

Customer Support and Field Technician readiness, Wi-Fi testing and certification, Calix Cloud workflow setup and optimization, and onsite assistance in actual subscriber installations helps you operationalize fast and improve the end-to-end delivery and installation of EDGE Suites, Services and Systems.

Extend your brand

CommandIQ® Premier Personalization Service

Do you want to reinforce the value of your service and stay top-of-mind in the subscriber experience? Branded mobile apps have a positive impact on consumer attitudes and CommandIQ Premier Personalization Service provides you a modified app and ongoing updates featuring your logo and colors to keep your brand front and center with your subscribers.

Accelerate your premises installs

Deployment Enablement Services

Easy-to-order fast-start bundle lets you start enjoying the benefits at a fraction of the price

Arm your field installers and contractors with automation tools and best practices to improve quality and reduce repeat truck rolls on GigaSpire Systems premises installations. New easy-to-order bundle lets you start enjoying the benefits at a fraction of the price. 

Assure ongoing broadband QoS

Broadband Performance Testing

Are you prepared to meet the CAF-funding related testing, analysis, and compliance requirements? Calix Professional Services will help you accelerate the deployment of your testing framework and provide you regular reporting and analysis of broadband Quality of Service performance analysis of your test results along with helping you on the required filings.