Calix Professional Services help you reduce risk and accelerate the deployment of next generation solutions.
Overcome barriers to business transformation and offer the latest services faster than you ever thought possible.
Calix Deployment Enablement Services drive consistent, repeatable and high-quality execution of premises, access and central office installation and build-out projects. Field proven from over 5,000 successful engagements, Deployment Enablement Services help reduce repeat truck rolls on premises installations, inventory loss, and site revisits while ensuring overall quality.
Calix Deployment Enablement Services help service providers accelerate and streamline network and premises implementation projects with the following foundational offerings:
Start enjoying the benefits of the Deployment Enablement Services for premises installations at a fraction of the cost. MobilePRO Express Premises Installation package lets you get started with the MobilePRO app and real-time reporting in a low cost, low risk 3-month engagement.
Deployment Enablement Services for access implementations provides field proven automation tools and resources to improve the quality and ensure the success of your network transformation projects.
The most popular applications include:
Calix Deployment Enablement Services MobilePRO App is helping Quadro improve installation quality and subscriber experience in competitive markets.
With the new Express Premises Installation Package, they are improving the efficiency and consistency of their Internet, managed Wi-Fi, and voice services installations.
The package features a pre-configured MobilePRO App solution that provides Quadro field installers step-by-step guidance with fast and accurate documentation and validation of premises installation quality. Previous Calix Deployment Enablement Services customers have reduced the cost of their quality reviews by as much as 86 percent and eliminated 100 percent of the truck rolls involved in installation quality checks.
Calix Deployment Enablement Services empower field installers, construction teams, and contractors with best practices, training, tools, and quality assessment expertise to help streamline deployment projects and reduce inventory loss and site revisits.
“Calix Deployment Enablement Services are helping us better leverage our budget dollars by helping us increase productivity and allowing us to almost double the number of projects we can handle.”
--Ray Williamson, 3 Rivers network operations group
Calix Network Consulting Services empowers your team with the expertise to help you reach your business, technical and operational objectives.
The Calix Network Consulting approach is straightforward and proven, and has delivered immense value, particularly for service providers with limited staff or those lacking access to the technical expertise required to undertake a full network transformation project.
Calix Network Consulting experts provide insight, guidance and direction to help you develop your network strategy and implementation plans and improve the performance, reliability and robustness of your services.
Calix Network Consulting Services added immediate value for HTC by quickly zeroing in on issues in the network that were creating bottlenecks and helping their network engineers correct them quickly to limit subscriber impact.
“You know, there's a term: trusted partner. And that's the way we really feel about Calix.”
--Jared Carson, Chief Operations Office for HTC
Working from home, distance learning, video conferencing, telemedicine, gaming and streaming entertainment are contributing to a traffic tsunami that has service providers more concerned than ever about capacity bottlenecks.
Calix Services Network Capacity Assessment Service combines actionable reporting with guidance from network experts to help you stay ahead of network capacity problems.
Calix Services continuously and securely collects traffic statistics from the uplinks and PON ports on your EXA system nodes and delivers weekly utilization reports that provide details on:
Calix Services will also lead periodic review sessions with your team to discuss report findings, traffic trends, and provide guidance and recommendations on alleviating and preventing capacity bottlenecks.
Working with Calix Network Consulting Services has enabled HTC to move forward with a robust plan for network growth, confident that it is making the right decisions to meet evolving subscriber demands cost-effectively over the long term.
3 Rivers shares how they’re seeing increased productivity and deployment efficiencies provided by the Playbooks and MobilePRO App of the Calix Deployment Enablement Services. Find out how it’s changing their implementation approach to help accelerate their aggressive fiber-to-the-home build-out schedule.
Regional service provider Steelville Telephone Exchange (STE) has partnered with the Calix Professional Services team to accelerate an extensive upgrade to a GPON and Active Ethernet-ready network built on AXOS.
HCI has partnered with Calix Professional Services to accelerate network deployment and subscriber turn up. The Calix services team has helped CSPs reduce network transformation and subscriber turn up times by as much as 75 percent.
You've just decided to start offering whole home Wi-Fi or Revenue EDGE Suites and Services to your subscribers, but are your Customer Support and Field Technician teams ready?
The EDGE Enablement Workshop enables you to develop and hone :
New! The EDGE Enablement Workshop now includes the Wi-Fi Specialist exam and certification for up to 10 learners! View certification details here and contact your Calix Account Executive to get started today!
Calix Professional Services helps Liberty Communications’ field installation team shorten premises deployment time, reduce repeat truck rolls, and upsell subscribers on the benefits of Managed Wi-Fi over the GigaCenter and GigaSpire systems with the EDGE Enablement Workshop.
Consolidated Telcom talks about the benefits the Calix EDGE Enablement Workshop had on their Managed Wi-Fi deployments.
The CAF compliance gap occurs when service providers do not fully meet the speed and latency standards for their broadband services. The down side of not complying can impact your CAF monthly support by up to 25 percent! Calix can help you implement your broadband testing framework and ongoing testing to make sure you stay compliant. Components of the service include:
Contact Calix Professional Services to get started with the Broadband Performance Testing Service.
Calix Broadband Performance Testing team provides WesTel regular testing framework advice and performance analysis to help make sure their network is providing an exceptional broadband Quality of Experience.
Of course, your goal is to provide exceptional broadband performance for your subscribers, but the challenge is establishing a testing framework, reporting and associated processes that not only provides actionable insights into Quality of Service measures but also helps you stay on top of FCC compliance reporting. Hear from WesTel Systems and Calix Professional Services about:
Do you want to reinforce the value of your service and stay top-of-mind in the subscriber experience? Let Calix Services brand CommandIQ with your logo and color scheme.
Calix Services can modify the app for a more personalized experience for your subscribers. In addition, to better showcase your brand, we've increased the pages of the app where your logo is displayed. With CommandIQ Personalization Service, here’s what you can get!
"We want to enable our customers to have the value they see in our brand in the palm of their hand. We made the app personal for us. We wanted to have our customers keep our brand top of mind.”
--Jason Wille, CMO Range
Break through operational and technical challenges with purpose-built Professional Services offerings that help you effortlessly design and deploy your AXOS network, integrate it with your billing and operational workflows, and seamlessly migrate your subscribers.
“What is really important right now is reducing truck rolls, owning the Wi-Fi experience in the home, and providing great customer service. With the services, systems, and Cloud solutions that Calix has available to the service provider today, it made the choice easy forus and the whole package put together is really what made the difference.”
--Kevin Ancell, general manager, Steelville Telephone
“They set guidelines, they set a schedule, they had an implementation timeline, and they beat it. They just went into battle and said this is what we need to do to win the war. Once they got their groove, they hit on all cylinders”
--Eric Votaw, CEO, Varcomm
“If you’re ahead of the game, it’s way easier, so I felt that it would be better if we had the Calix E7-2s in place now, rather than later.”
--Jason Raymond, SMT
Calix Professional Services portfolio covers the entire spectrum of deployment from network design, remote node specifications, central office and data center specifications, inside and outside plant equipment installation, as well as complete system configuration, service provisioning and testing. Let us help you transform your network!