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Staying agile while
resolving network problems faster

Calix Managed Services can help you achieve that goal

How would you like Calix Managed Services to monitor your network so you can focus on delighting your subscribers?

Our mission is to help you be successful by maximizing the return on your investment in your premises and access network technologies. We ensure that you can keep them up to date and running smoothly, so that you can scale your operations scale and keep service availability high.

 

Get proactive

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7x24x365 continuous monitoring to resolve service affecting problems before your customers call in to complain. 

Solve problems faster

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Rapid notification, automated and intelligent triage, and Calix deep domain expertise helps you resolve problems faster.

Scale your operations

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Leverage the experience and technical knowledge of Calix Network Engineers as an extension of your operations team.
 

We’re the extension of your operations you've always wanted

We’re there for you 7x24x365 with our Remote Monitoring and Management Service. We constantly monitor your access network for alarms, to help you rapidly resolve problems in your biggest investment – your access network. Proactive health services are included that provide you best practices and direction for maintaining peak network performance.

 

Remote Monitoring

  • 24x7 extension of your team
  • Automated, intelligent platform
  • Rapidly address network problems

Incident Management

  • Automated skills-based incident routing
  • Insight and assistance from Calix Network Engineer

Proactive Health Services

  • Network Assessment
  • Firmware reporting and upgrade support
  • Quarterly health report

Cloud-based automated platform

Rapid response by Calix Network Engineering expert

Proactive health services

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Our cloud-based platform helps automate and accelerate the identification, triage, and notification of service impacting events.
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Calix Network Engineers help step you through analysis and remediation of incidents before customers start calling in.    

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Proactive Health Services are all about applying Calix best practices and years of technical insight into your network. It includes network assessments, quarterly network health reports along with firmware upgrade planning support to help improve uptime and performance.
 

Find out how you can benefit from Calix Managed Services.