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Need to stay agile while
resolving network problems faster?

Calix announces new
Remote Monitoring Service that
delivers radical improvements
in network operations efficiency

Would you like to spend less time focused on network issues and more time focused on your subscriber experience?

Calix Remote Monitoring Service is the answer

Our mission is to help you be successful by maximizing the return on your investment in your premises and access network technologies. We ensure that you can keep them up to date and running smoothly, so that you can scale your operations and keep service availability high.


Continuous Monitoring


Monitors a CSP’s end-to-end access network 24x7 to ensure that all issues are automatically identified and assessed.

Predictive Analytics


Leverages machine learning technology developed through thousands of Calix Support Services engagements with CSPs to correlate alarms, filter extraneous events, and identify critical issues.

Intelligent Notifications

Provides incident notifications to CSP team members that include the nature, location, severity and root cause of events to help reduce mean time-to-repair.

How would you like to reduce technician intervention by up to
90 percent and resolve network issues up to 50 percent faster?

Calix Remote Monitoring is delivering these results

We are monitoring 24x7 for alarms to help you rapidly resolve problems in your biggest investment – your access network.



Calix Remote Monitoring Service reduced the number of incidents that require technician intervention by 83 percent

“We were able to rebuild our workflows and reduce the Mean-Time-to-Repair by up to 50 percent”

 -Tim Bowlby, Valley Telecom


Learn from customers and industry experts on the benefits of intelligent remote monitoring

Calix Services plays a critical role in making HDC’s vision of a fully fiber-connected city a reality

Housing Development Corporation of Maldives Partners with Calix Services to Create Asia’s First 100 Percent Gigabit Enabled Smart City in Hulhumalé. As the master developer of Hulhumalé, HDC will rely on the extensive experience of both the Calix Professional Services team to deploy island-wide GPON infrastructure and the Calix Managed Services team to provide real-time Remote Monitoring and Management (RMM) services for the all-important connectivity component of this initiative.


Find out how to improve network uptime with an intelligent managed services framework

Find out how to improve network uptime with an intelligent managed services framework​

How can you leverage rapid response and proactive problem solving to improve customers satisfaction and network uptime? This white paper will discuss how an intelligent managed services framework using smart remote monitoring and management and analytics of network alarms can help achieve these outcomes. Download the free white paper.

Want to learn more about how you can benefit from our
Remote Monitoring Service? Talk to a Calix expert.