Our mission is to help you succeed by enabling you with the expertise and tools to streamline your processes and help your team excel. We’re the extension of your operations team you always wanted so that you can scale your operations and keep service availability and customer satisfaction high.
Empower your operations team with network performance insight through access to actionable information on incidents impacting your network
We are monitoring 24x7 for alarms to help you rapidly resolve problems in your biggest investment – your access network.
“We were able to rebuild our workflows and reduce the Mean-Time-to-Repair by up to 50 percent”
-Tim Bowlby, Valley Telecom
The new Calix Remote Monitoring Service is a Managed Service offering that will help you prioritize issues impacting your network and help you go from reactive to proactive in supporting your subscribers.
Valley Telecom is radically innovating its operations with the Calix Remote Monitoring Service and starting to see the benefits of faster resolution time and improved operational efficiency.
Using an intelligent approach to monitoring incidents impacting your network gives you the advantage of rapid response and the benefits from proactive problem solving. This white paper covers how a smart remote monitoring platform provides you expanded visibility into network incidents and how to resolve them to reduce mean-time-to-repair for better operational efficiency and improved customer satisfaction. Download the free white paper.
The new CAF Performance Testing Managed Services offering helps you implement your broadband testing framework and assists you with ongoing compliance and reporting. Components of the service include:
Contact Calix Managed Services to get started with your CAF performance testing compliance.