Our mission is to help you be successful by maximizing the return on your investment in your premises and access network technologies. We ensure that you can keep them up to date and running smoothly, so that you can scale your operations and keep service availability high.
Monitors a CSP’s end-to-end access network 24x7 to ensure that all issues are automatically identified and assessed.
Leverages machine learning technology developed through thousands of Calix Support Services engagements with CSPs to correlate alarms, filter extraneous events, and identify critical issues.
We are monitoring 24x7 for alarms to help you rapidly resolve problems in your biggest investment – your access network.
“We were able to rebuild our workflows and reduce the Mean-Time-to-Repair by up to 50 percent”
-Tim Bowlby, Valley Telecom
Housing Development Corporation of Maldives Partners with Calix Services to Create Asia’s First 100 Percent Gigabit Enabled Smart City in Hulhumalé. As the master developer of Hulhumalé, HDC will rely on the extensive experience of both the Calix Professional Services team to deploy island-wide GPON infrastructure and the Calix Managed Services team to provide real-time Remote Monitoring and Management (RMM) services for the all-important connectivity component of this initiative.
Find out how to improve network uptime with an intelligent managed services framework
How can you leverage rapid response and proactive problem solving to improve customers satisfaction and network uptime? This white paper will discuss how an intelligent managed services framework using smart remote monitoring and management and analytics of network alarms can help achieve these outcomes. Download the free white paper.