Winning in 2021: Lessons From Silver Star To Help You Drive Revenue

Communications service provider (CSP) Silver Star achieved remarkable business results in 2020. From driving subscribers to adopt newly offered revenue-generating applications and features to reducing truck roll rates, Silver Star has dramatically improved subscriber experience and positioned itself to win in 2021. 

We discussed: 

• Silver Star’s business goals, challenges and opportunities that led them to act 
• Strategies and solutions implemented that has positioned them for revenue growth 
• Benefits they’re experiencing from a 74% subscriber adoption rate of their mobile app 
• Best practices for collaborating with marketing to roll out new services and deliver ultimate subscriber experience