A Blueprint for Success: How Tombigbee Fiber Uses Community Wi-Fi to Improve NPS and Fuel Subscriber Growth

Webinar | Wednesday, July 9 | 2 p.m. ET

What projects do you have underway to increase you Net Promoter Score℠ (NPS®)? How will you leverage community Wi-Fi as a solution your subscribers will love—and help dramatically increase your customer satisfaction scores and subscriber growth rates?

Calix helps hundreds of broadband businesses use community Wi-Fi to not only strengthen NPS but also improve public safety and elevate the quality of life for their communities. To learn how, join Calix and Tombigbee Fiber for a webinar on Wednesday, July 9 at 2 p.m. ET. 

In the session, you’ll hear the remarkable journey of Tombigbee Fiber and its transformative impact on rural Mississippi. They will discuss how they provided secure connectivity to 80 new public spaces, provisioned free Wi-Fi to 68 first responder organizations, and deployed community Wi-Fi technology to high school football fields and other community spaces.  

You will learn how Tombigbee: 

• Launched and implemented an end-to-end community Wi-Fi solution (SmartTown), from network planning to deployment models across various use cases to marketing strategies
  
  
• Created a measurement system to understand the total impact of their SmartTown successes on the community
  
  
• Used SmartTown to increase their NPS to 91 

Webinar Participants/Speakers: 

• Kevin Kuo—Director, Residential and Community Wi-Fi Solutions Marketing, Calix
  
  
• Ashley Ehler—Senior Success Account Manager, Calix
  
  
• Scott Hendrix—Chief Executive Officer, Tombigbee Electric Power Association & Tombigbee Fiber, LLC
  
  
• Matt Fennell—Manager of Fiber Services, Tombigbee Electric Power Association & Tombigbee Fiber, LLC
  
  
• Chris Thompson—Network Engineer, Tombigbee Fiber, LLC

Fill out the form to register today!