Conquer Operational Challenges with Lean Teams: Solve the Data-to-Action Puzzle

Webinar | Tuesday, December 9 | 2 p.m. ET

How are you helping your lean teams break out of siloed, “reactive mode,” where it feels they’re responding to an endless stream of network issues and growing customer service demands? What new solutions and approaches can help your teams work together and shift from firefighting to foresight by turning your mountains of data into actionable insights? 

Calix equips network organizations like yours to work together cross-functionally and deploy an intelligent automated platform that brings together operational data, network insights, and subscriber experience. By using analytics from the network and subscribers, coupled with trouble tickets, network issues, and cause codes, you can now anticipate network failures, reduce churn, and create more personalized subscriber engagements. This enables your lean teams to punch above their weight and elevate proactive network operations and enhance subscriber experiences—without expanding headcount 

Join Garden Valley Technologies and Calix industry experts on Tuesday, Dec. 9 at 2 p.m. ET to learn how to get your teams to work together using an innovative approach and new solutions. You will hear best practices to:   

• Align customer support and operations around shared KPIs and strategic action plans to boost efficiency and service quality
  
  
• Personalize subscriber engagement with data-driven actions that reduce churn and repeat calls
  
  
• Shift from reactive troubleshooting to proactive problem-solving by spotting trends using network and service performance insights and anticipating network failures before they impact subscribers
  
  
• Initiate a data analytics practice to correlate network, operational, and subscriber QoS data to unlock actionable insights and drive performance improvements

Fill out the form to register today!