March 25, 2019 by Kevin Kuo

Are You Sending Out an “SOS” For Your “OSS”?


Do you feel isolated, alone with your OSS on an island having to do battle with complex infrastructures, disparate siloed operational platforms, each with their own management system? Are you ready to send out an “SOS” for your OSS?

Well, you are not alone. The complexity issue you’re facing makes it hard for anyone to stay ahead within today’s intensely competitive markets. You are continually being challenged to innovate and simplify your OSS network architecture to support more complex operations. Market pressures are mounting to further reduce your operational expenditures (OPEX), to be even more competitive through increased agility by supporting new service introductions and delivery. And lastly, being tasked to meet the growing demand for quality service data to manage subscriber experiences in near real-time.

At the heart of all of the aforementioned issues is the Operations Support System (OSS) which controls hundreds, if not thousands, of network elements. The ability to manage and integrate that level of complexity makes your job that much harder to deploy, provision, monitor, control, troubleshoot, and bill services rapidly and cost effectively. You also have to deal with a constant stream of new technologies that add complexity to your networks and management systems, especially with the advent of 5G applications that will support rich, real-time user generated content, like video sharing, the ability to have instant access to media and entertainment, as well as life-like mobile immersive experiences. In the first blog of my three part series, I delved into the topic of OSS/BSS transformation and the impact of being an enabler or an inhibitor could have on you as 5G and the next wave of the digital era gain more and more momentum within our industry.

We understand that the business benefits of 5G are reliant on the development of integrated management and operational capabilities that are better, faster, automated, and more flexible. Being able to  integrate new technologies, new network elements, new services, and even new capacity quickly and cost-effectively is of the utmost importance when you are trying to beat your competition in tomorrow’s world. So after taking all of the above into consideration, your OSS is the one critical platform for monetizing and turning your network investments into revenue streams. But what platform solution can help you simplify your operations, speed up your OSS/BSS integration timeline, and dramatically accelerate your time to revenue capabilities in one fell swoop?

The answer lies in the optimal catalyst for your OSS/BSS transformation, the Calix AXOS software platform. In my upcoming third and final blog of this series, I will share with you the disruptive attributes of the AXOS platform that drive those capabilities, along with some success stories involving Calix customers that have reduced the time to integrate their OSS/BSS back office processes by over 80 percent.