The Whole Home Wi-Fi and Smart Home Enablement Service helps you get ready to deliver the best Wi-Fi and Edge Services experience for your subscribers. We'll help your team develop a customized Premises Deployment playbook including:
Installation and Activation
Through a series of remote and onsite consultations, the Calix Services team partners with CSPs to accelerate their solution deployments with hands-on guidance during actual field installations, incorporating best practices for hardware placement, subscriber turnup, and troubleshooting to ensure success.
Branded mobile apps have a positive impact on consumer attitude! Do you want to reinforce the value of your service and stay top-of-mind in the customer experience? The Calix CommandIQ™ Personalization Service provides basic modifications to the Calix mobile app to make your brand stand out.
Customers can add their logo and change the primary and secondary color scheme throughout the app, including background and icons, to create a consistent and unique experience for their subscribers. Calix can even help customers set up their Apple and Android stores as an optional service. An annual subscription fee makes sure your subscribers always have the most up to date mobile app with the latest features.
Looking for additional customization to enhance the subscriber experience, talk with a Calix Services expert to find out more.
Are your installation teams going back to your subscribers’ premises again and again to fix issues that should have been resolved on the first visit? Proper system placement, signal strength, grounding, and wiring are just a few of the key implementation concerns that should be validated before your installers leave the site, but do you have the best practices in place, check lists, automation tools, documentation, and quality reviews to streamline the process?
The tools that make up the Deployment Enablement Services can help you reduce premises revisits due to poor quality and installation errors. It can help you accomplish this through enforcing consistent and high-quality installation practices and automating the documentation of important metrics during the installation process that can be used for quality assessment and benchmarking for future troubleshooting reference. The Deployment Enablement Services consist of the following offerings:
Find out more how they can accelerate your premises installation quality, reduce truck rolls and improve subscriber satisfaction