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How do you plan to deliver and elevate the smart home experience?​

Calix Services can help you ramp
your smart home business faster ​

 

Calix Smart Home Enablement Services

Calix Smart Home Enablement Services can help you elevate your smart home offerings faster

The EXOS-powered GigaSpire smart home system will allow service providers to lead the market with groundbreaking Wi-Fi 6 technology and integrated IoT and voice interaction capabilities like Amazon Alexa.

Are your operations and field teams ready?

 

Prepare to Ramp

Smart Home Enablement Services help you get your people and processes ready to deliver and manage the Smart Home experience for your subscribers.​

We’ll get with your operations team to develop your customized Smart Home Customer Guide, a playbook that covers: 

  • Service delivery use cases
  • System architecture
  • Workflows and system deployment best practices
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Prepare to Succeed

Calix Professional Services will work with your team onsite to lock down installation and troubleshooting best practices and assist your people in actual customer deployment scenarios. 

 

Installation and Activation​

  • Optimal installation and placement best practices​
  • Connect IoT devices and enable gateway features​
  • Mobile app walkthrough​
  • Demonstrate installation and activation of voice assistant clients on the GigaSpire​

Troubleshooting​

  • Leverage Calix Support Cloud to identify root cause of potential subscriber problems​
  • Learn sources of service degradation and interruption and how to avoid​
  • Technical support best practices
 

Reinforce your brand

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Calix Mobile App Customization Services

Do you want to reinforce the value of your service and stay top-of-mind in the customer experience? Let Calix Services brand your mobile and tablet app with your logo and look and feel.​

Calix Services can make basic modifications to the app like color scheme and logo to get you started or work with you further to make it a truly customized experience for your subscribers.

 

How do you make your smart home service even smarter?​ ​

Smart Home API and Skills Integration Workshop

Smart devices in the home enable smart services. Calix can help you with ways to leverage your Alexa conversational interface to develop differentiated contextual services and make it easier for your subscribers to do business with you.

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