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Servify Care

A single, comprehensive plan that protects the connected devices your subscribers love


Service providers can simplify the subscriber home technology experience

Servify Care is a connected-device protection program that simplifies your subscribers’ technology-driven lives. Help your subscribers save hundreds of dollars each year by protecting their devices under a single plan - with one price on one bill.

Product Details

If the device is connected, it is protected

What is Servify Care
Simple and affordable connected device protection

Your customers can enjoy the convenience and cost savings from a single protection plan that has a streamlined claims process that protects the devices your subscribers depend upon for working, playing, and enjoying their lives to the fullest.

Servify Care example of promotion with BSP branding
What it covers
If the device is connected, it is protected

No matter what their budget is, your subscribers can protect an unlimited amount of computers, home entertainment systems, and personal and smart home devices against a variety of issues including mechanical breakdowns and accidental damage.

Servify app screen shot
Calix cloud integration
Servify Care is fully integrated with Revenue EDGE

Servify Care is fully integrated with Revenue EDGE, enabling Broadband Service Providers (BSPs) to roll out this premium service quickly. BSPs need new ways to differentiate and grow their brands in increasingly competitive markets and Calix is answering the call with our growing portfolio.

Servify app screen shot

Benefits and features

Servify Care benefits and features

Guaranteed service

If a device breaks or malfunctions, Servify Care will either repair, replace, or reimburse your customer.

Affordable price options

Extended warranty and accidental damage plans are available at price points your customers will appreciate.

No additional protection needed

Your customers can protect their current and future devices without worrying about receipts.

Market activation

Tools and content to market Servify Care

Grow your business by increasing your marketing effectiveness

Built by service provider marketers for service providers, the Calix Market Activation program combines award winning creative and real-world marketing programs built exclusively for subscribers.

screenshot of market activation resources

Technical specifications

Integrated with Calix Cloud and Unlimited Subscriber

Calix knows that BSPs like you seek new ways to differentiate and grow your brand in increasingly competitive markets. That’s why Servify Care is fully integrated with Revenue EDGE, enabling you to easily and quickly roll out this new managed service and give your customers another reason to appreciate your brand and their relationship with it.  

family at home on sofa

Load your subscribers interested in Servify Care directly into Calix Deployment Cloud.

Deployment Cloud screen shot

Your subscribers can:

  • Enter their devices into the Servify website or app 
  • View Servify Care in CommandIQ and track any claims 
Servify Care claim screen shot

BSPs can see all claim statuses from subscribers on Service Cloud.

Servify Care claim screen shot

News and insights

Stay informed with the latest

Beat the competition with a new offer that protects customers’ connect

The average value of household consumer electronics has surged to over $6,600. What if you could get an edge on your competition by protecting the investments your subscribers have made in their devices by providing a single device protection program.

Related products and services

Additional capabilities