Six months after introducing Arlo Secure as a Revenue EDGE Suite, Calix and Arlo expand their partnership to offer emergency response, unlimited plans, availability in Canada, and announce plans to enable even the smallest BSP to expand with an end-to-end home and small business security solution
SAN JOSE, CA – March 2, 2022 – Calix, Inc. (NYSE: CALX) and Arlo today announced the expansion of their partnership, which started with the integration of Arlo’s world-leading connected cameras into Calix Revenue EDGE. The existing Arlo Secure offering by Calix is expanding to include emergency response, unlimited plans, and availability in Canada. Calix and Arlo also announced that the service will add comprehensive monitored security to protect the entire home and small business. The expanded solution will enable even the smallest broadband service provider (BSP) to excite their subscribers with CES-winning industrial design, simplicity of installation via the BSP’s field technician and full support within Calix Support Cloud (Support Cloud). Furthermore, the subscriber will love the simplicity of having key Arlo features integrated into the BSP’s branded CommandIQ® app while being fully managed by the BSP and Arlo.
Historically, broadband subscribers had to rely on either private company security solutions or solutions only provided by the large BSPs that invested millions to deliver mediocre security solutions. These were quickly surpassed by the consumer giants with their innovative industrial design and go-to-market speed. The Calix and Arlo expanded partnership changes the game, allowing BSPs of all sizes to offer an innovative security solution that elevates their brand and their role with the subscriber, while stopping the consumer giants’ expansion in the home.
This newly announced managed and monitored home and small business security solution will make it simple for the BSP to excite their subscribers with high-demand, sticky managed services. This will enable them to:
“With this announcement, Calix has once again listened to our feedback on what we need for our business and delivered a comprehensive, managed security solution that will accomplish our two goals—members satisfaction and simplicity,” said Gary Johnson chief executive officer and general manager at Minnesota-based Paul Bunyan Communications. “As a cooperative, our members trust that we will constantly focus on improving their lives. In the past we have attempted to build our own bespoke security solution by integrating best-in-breed technologies. That proved to be difficult and expensive to launch and maintain. By providing Paul Bunyan with a Revenue EDGE solution that is pre-integrated for our field technician, support, marketing, and operational teams while ensuring that our brand is the only brand in the mobile app, Calix will give us what we need to provide our members access to a home and small business security solution that they can trust.”
Colorado-based Jade Communications is already seeing fast, superior results by adding Arlo Secure to their managed Wi-Fi packages. In only two months since launching their Jade security service, they upsold three percent of their targeted subscriber base to the premium service and doubled their ARPU.
“The Revenue EDGE platform has enabled a marketplace that is filled with exciting subscriber solutions. This will enable BSPs of all sizes to take the simplest path to launching new services at a pace that puts them way ahead of the consumer giants and big lethargic BSPs who decide to build services themselves,” said Michael Weening, president and chief operating officer of Calix. “At my house I do not have an innovative Calix-partnered BSP offering me broadband services. For the last eight years, I have paid $50 a month for an antiquated security system. Whenever I look at the ugly tablet that provides the service or their mediocre mobile app, I think about moving to a consumer giant. But I always stop, as I do not want to go through the installation process and worry about who I will call if there is an issue—simplicity and reliability are most important to me. This is the opportunity for the BSP. Offering the world-leading and gorgeous Arlo Secure solution that is pre-integrated by Calix across the BSPs field services, back office, support, and marketing teams, will elevate their brand, expand their trusted relationship with their subscribers and crush their competition. My experience leads me to conclude that once the BSP has security in the subscribers’ homes or small businesses, they will be reluctant to remove it. If it is a Calix-based BSP that has their branded CommandIQ mobile app deployed, is constantly updating the service and expanding their offerings through the Revenue EDGE marketplace, I am convinced that it is never coming out when they keep ahead of the competition.”
To further support this exciting announcement, Calix Premier Customer Success is introducing an Arlo Secure Revenue EDGE Enablement Workshop. This onsite workshop offers comprehensive classroom-based training, hands-on labs, and field demonstrations of Arlo Secure. These next steps in security and cloud technology make it easier than ever for BSPs to identify and engage the ideal Arlo Secure subscribers.
Join us for a webinar, “Outpace the Competition With Home Security Made Simple,” on Wednesday, March 16 to find out how BSPs are quickly and successfully launching Arlo Secure.
Calix, Inc. (NYSE: CALX) – Calix cloud and software platforms enable service providers of all types and sizes to innovate and transform. Our customers utilize the real-time data and insights from Calix platforms to simplify their businesses and deliver experiences that excite their subscribers. The resulting growth in subscriber acquisition, loyalty, and revenue creates more value for their businesses and communities. This is the Calix mission; to enable broadband service providers of all sizes to simplify, excite, and grow.
This press release contains forward-looking statements that are based upon management's current expectations and are inherently uncertain. Forward-looking statements are based upon information available to us as of the date of this release, and we assume no obligation to revise or update any such forward-looking statement to reflect any event or circumstance after the date of this release, except as required by law. Actual results and the timing of events could differ materially from current expectations based on risks and uncertainties affecting Calix’s business. The reader is cautioned not to rely on the forward-looking statements contained in this press release. Additional information on potential factors that could affect Calix's results and other risks and uncertainties are detailed in its quarterly reports on Form 10-Q and Annual Report on Form 10-K filed with the SEC and available at www.sec.gov.