Combining AXOS, Compass software, and G.fast technology solves critical MDU challenges and brings gigabit broadband to large underserved market
PETALUMA, CA – April 19, 2016 – Calix, Inc. (NYSE: CALX), the world leader in enabling service providers to deliver a gigabit experience to their subscribers, today announced the industry’s premier solution for delivering an unmatched broadband experience to people living in apartments, dormitories, and other multi-dwelling unit (MDU) buildings. MDUs suffer higher subscriber churn rates, performance issues from congestion, building access challenges, retrofit restrictions in historic buildings, and from aging copper and coaxial cabling. As a result, MDU residents – a group that we call “People Packed in Places” – have been disproportionately underserved. Now, a new solution from Calix makes it possible to deliver a world-class broadband experience to over one billion people worldwide living in MDUs, representing one of the largest, new revenue growth opportunities for service providers.
The new end-to-end solution from Calix combines cutting-edge wireline and wireless technology with advanced software to enable service providers to deliver and manage an unmatched broadband subscriber experience for People Packed in Places. It consists of (1) AXOS-based G.fast access nodes that eliminate building access constraints, (2) Compass cloud software for remote management and service quality analytics, and (3) G.fast and Ethernet-fed premises systems delivering Carrier Class Wi-Fi. Service providers can apply these new technologies in three important ways for MDU subscribers:
Embrace Subscriber Self-care – The Calix solution includes several features and applications to improve operational efficiency through subscriber self-care. Using Calix Compass software, service providers can leverage self-care to cut costs, reduce service calls, and roll fewer trucks while giving MDU subscribers the broadband experience they crave.
Overcome Wi-Fi Challenges – Parks Associates research reveals that today more customer service inquiries are related to Wi-Fi than any other single issue. By utilizing the Calix Carrier Class Wi-Fi features of the GigaFamily and Compass software suite, service providers can greatly reduce the operational burden of Wi-Fi related support calls.
Eliminate Access Constraints – Many MDUs are difficult to rewire cost effectively with fiber, or lack the economic incentives for building owners to have fiber brought to their location. With Calix AXOS-based G.fast systems, service providers can leverage existing copper or coaxial infrastructure to quickly overcome these constraints and deliver an unmatched subscriber experience.
“Multi-unit buildings are a golden opportunity for service providers to deliver an unmatched broadband experience to a part of the market that has yet to gain access to the full benefits of gigabit services,” said Shane Eleniak, Calix vice president of product line leadership. “With this powerful, comprehensive solution, Calix enables service providers around the world to eliminate MDU access constraints and Wi-Fi challenges. Service providers can now meet the high service expectations of their MDU subscribers and take advantage of the significant growth opportunity represented by People Packed in Places.”
For more information about the Calix People Packed in Places initiative, visit www.calix.com/MDU and watch our video series available at this location and on YouTube.
Calix, Inc. (NYSE: CALX) is a global leader in access innovation. Its Unified Access portfolio of broadband communications access software, systems, and services enables communications service providers worldwide to transform their networks and become the broadband provider of choice to their subscribers. For more information, visit the Calix website at www.calix.com.
This press release may contain forward-looking statements that are based upon management's current expectations and are inherently uncertain. Forward-looking statements are based upon information available to us as of the date of this release, and we assume no obligation to revise or update any such forward-looking statement to reflect any event or circumstance after the date of this release, except as required by law. Actual results and the timing of events could differ materially from current expectations based on risks and uncertainties affecting Calix’s business. The reader is cautioned not to rely on the forward-looking statements contained in this press release. Additional information on potential factors that could affect Calix's results and other risks and uncertainties are detailed in its quarterly reports on Form 10-Q and Annual Report on Form 10-K filed with the SEC and available at www.sec.gov.