Why stop at the edge of the home? Owning the subscriber experience inside the subscriber's home provides the opportunity to gain insights to better serve subscribers, get them up and running faster, and keep competitors far away.
Subscribers do not believe that the service you provide ends at the side of the home. Many homes no longer have any wired devices connected to their router or residential gateway, the primary source of connectivity is now Wi-Fi. So how can you ensure you aren’t turning this experience over to your competitors and losing the ability to support your subscribers?
Once you take ownership of the subscriber experience, it's critical to provide subscribers with visibility and control of their home network. CommandIQ enables easy onboarding for BLAST systems, provides self service, one touch speed tests, parental controls and more.
Interact with ease. With BLAST Ultimate Wi-Fi Systems, powered by the Calix Experience Innovation Platform, you can harness the power of Amazon’s Alexa. Use CommandIQ® to control the home network and activate Alexa skills to have her answer simple questions about your home network.
Elevate your service by implementing broadband performance testing as a standard practice or to ensure that you fully comply with regulations.
EDGE Services demonstrate the power of the Revenue EDGE end-to-end solution by providing a cost-effective channel to communicate relevant, targeted messages directly to the palm of your subscriber's hand.
Delivering ultimate experiences for your subscribers and revenue for your organization.