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Mar 21, 2018
3 min read

West River Telecom Elevates their Subscriber Experience with Premium Wi-Fi Services Enabled by Calix Mesh Enhanced Carrier-Class Wi-Fi and Calix Cloud

PETALUMA, CA – March 21, 2018 – Calix, Inc. (NYSE: CALX), today announced West River Telecom (WRT) has deployed Calix Mesh Enhanced Carrier Class Wi-Fi and Calix Cloud to deliver premium whole home Wi-Fi services to subscribers in North and South Dakota. With a network-wide Fiber-to-the-home (FTTH) project set for completion in 2019, WRT is taking the next step in their evolution by delivering a Wi-Fi experience that is a best practice for local exchange carriers (LECs) who want to offer leading-edge services. As an extension of its world-class fiber network, WRT relies on Calix GigaCenters to deliver managed Wi-Fi services. They recently expanded this effort by offering Calix 804Mesh satellites to ensure whole home Wi-Fi coverage for every subscriber. WRT has also deployed Calix Cloud to enable remote diagnostics for home network management and provide seamless Wi-Fi mobility within the home. With this unmatched solution, WRT can ensure all subscribers receive an exceptional experience while dramatically reducing support costs.

 

“Residents and businesses in our region rely on WRT’s broadband network to connect to the world. Through our fiber investments and cutting-edge Wi-Fi services, we are providing the best subscriber experiences anywhere,” said Troy Schilling, CEO and general manager at WRT. “Our Wi-Fi service, built on Calix GigaCenters and 804Mesh satellites, is a true differentiator, enabling us to guarantee coverage throughout the four walls of our subscribers’ homes, businesses, and beyond. To date, the response to the Calix mesh units has been outstanding. Our subscribers love the experience they are receiving, as well as the small size and aesthetic design of the mesh units. We are looking forward to extending that experience to more members going forward.”

 

As WRT works to complete its fiber network expansion, they will continue to offer gigabit speeds to all its members. However, enabling gigabit speed in each home is only the starting point. By equipping every subscriber with a Calix GigaCenter, WRT is delivering a Carrier Class Wi-Fi experience and leveraging Calix Cloud to ensure a consistently high-quality Wi-Fi experience. For subscribers with larger, multi-story homes or homes where building materials interfere with Wi-Fi signals, WRT includes Calix 804Mesh satellites to provide superior coverage. This eliminates the need for subscribers to purchase complicated and expensive consumer-grade Wi-Fi routers, which lack the experience management tools and remote diagnostic insights that drive-up support costs for service providers.

 

“Whole home managed Wi-Fi services are a crucial component of every service provider’s offering. They position the provider as the premier brand within each home and deter subscribers from considering unmanaged and unpredictable Wi-Fi solutions sold at big-box retailers,” said Skip Hirvela, vice president of sales at Calix. “Based on my experience working with hundreds of customers, I am thrilled to see WRT providing an unmatched subscriber experience to every corner of the homes they serve while enjoying full visibility into the experience of each device connected to the network. With Calix GigaCenters, 804Mesh satellites, and Calix Cloud as the foundation of their whole home managed Wi-Fi solution, WRT maintains their competitive advantage and owns their subscribers’ home experience.”

 

Learn more about WRT’s Whole Home Wi-Fi service in this new Calix Success Story video.

 

About Calix

Calix, Inc. (NYSE: CALX) – Innovative communications service providers rely on Calix platforms to help them master and monetize the complex infrastructure between their subscribers and the cloud. Calix is the leading global provider of the cloud and software platforms, systems, and services required to deliver the unified access network and smart premises of tomorrow. Our platforms and services help our customers build next generation networks by embracing a DevOps operating model, optimize the subscriber experience by leveraging big data analytics and turn the complexity of the smart home and business into new revenue streams.

 

This press release may contain forward-looking statements that are based upon management's current expectations and are inherently uncertain. Forward-looking statements are based upon information available to us as of the date of this release, and we assume no obligation to revise or update any such forward-looking statement to reflect any event or circumstance after the date of this release, except as required by law. Actual results and the timing of events could differ materially from current expectations based on risks and uncertainties affecting Calix’s business. The reader is cautioned not to rely on the forward-looking statements contained in this press release. Additional information on potential factors that could affect Calix's results and other risks and uncertainties are detailed in its quarterly reports on Form 10-Q and Annual Report on Form 10-K filed with the SEC and available at www.sec.gov.

 

Press Inquiries:
Neila Matheny

707-766-3512

Neila.matheny@calix.com

Calix, Inc. (NYSE: CALX)— Calix is a cloud and appliance-based platform and managed services company. Broadband service providers leverage the Calix broadband platform, cloud, and managed services to simplify operations, engagement, and service, innovate for their consumer, business, and municipal subscribers, and grow their business and the communities they serve.  
 
Our end-to-end platform and managed services democratize the use of data enabling our customers of any size to operate efficiently, acquire subscribers, and deliver exceptional experiences. Calix is dedicated to driving continuous improvement in partnership with our growing ecosystem to support the transformation of our customers and their communities.

Press Inquiries:

Alison Crisci
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alison.crisci@calix.com

Zach Burger
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Jim Fanucchi
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