Skip to main content
Jun 18, 2025

Change the Game with a New White Glove Experience Your Subscribers Want: Win with Self-Install and Self-Upgrade Strategies

young man working on computer connecting cord network engineer

For years, broadband subscribers have faced a dilemma when it comes to home installation: Take time off from work for a four-hour scheduled window with a technician or face countless hours of frustration fiddling with tangled cables on their own. But as more competitors enter and expand into new markets, the top broadband service providers see easy self-installation as a way to differentiate their residential offering, and give subscribers what they want. 
 

Calix helps hundreds of broadband businesses create an effortless self-installation experience. The results? Increased subscriber satisfaction, stronger retention, and even lower operational costs. Join Calix and telephone cooperative PVT on June 18 at 2 p.m. EST to learn more on best practices for self-installation and subscriber self-upgrades.  
 

In the session, you will hear about: 

  • Subscriber preferences for easy self-installation over tech-supported installation 

  • Latest tools, assets, and solutions that give subscribers ease and confidence with self-installation  

  • Lower operational costs, flexibility, and increased efficiency that self-installation provides broadband businesses