Change the Game with a New White Glove Experience Your Subscribers Want: Win with Self-Install and Self-Upgrade Strategies

For years, broadband subscribers have faced a dilemma when it comes to home installation: Take time off from work for a four-hour scheduled window with a technician or face countless hours of frustration fiddling with tangled cables on their own. But as more competitors enter and expand into new markets, the top broadband service providers see easy self-installation as a way to differentiate their residential offering, and give subscribers what they want. 
 

Calix helps hundreds of broadband businesses create an effortless self-installation experience. The results? Increased subscriber satisfaction, stronger retention, and even lower operational costs. Join Calix, CTC (Consolidated Telecommunications Company) and telephone cooperative PVT ( Penasco Valley Telephone Cooperative) on June 18 at 2 p.m. EST to learn more on best practices for self-installation and subscriber self-upgrades.
 

In the session, you will hear about: 

• Subscriber preferences for easy self-installation over tech-supported installation 
  
  
• Latest tools, assets, and solutions that give subscribers ease and confidence with self-installation  
  
  
• Lower operational costs, flexibility, and increased efficiency that self-installation provides broadband businesses 

Featured Speakers:

• Anita Hollenhorst—Business Improvement Manager, CTC
• Eugene McCord—Chief Information Officer, Penasco Valley Telephone Cooperative, Inc.
• Tabitha Davis—Marketing & Public Relations Manager, Penasco Valley Telephone Cooperative, Inc.
• Kevin Kuo—Solutions Marketing Director – Wi-Fi Solutions, Calix
• Terri Parworth—Regional Vice President, Success – SmartLife, Calix