Calix Blog

Perspectives that Catalyze Innovation

Calix Blog

Perspectives that Catalyze Innovation

April 29, 2021 by Martha Galley

Net Promoter Scores: Creating Fiercely Loyal Advocates, One Subscriber at a Time

In an industry where Net Promoter Scores generally hover around zero, GVTC has distinguished itself by achieving an astounding score of +44 among members using the GVTC Premium WiFi service, powered by Calix. What has propelled GVTC to this level of member satisfaction? And what strategies can other service providers employ to excite subscribers, create value, and build loyalty? Campaign: Elevate ... READ MORE