President and Chief Operating Officer, Calix
I am thrilled that so many of our customers and partners are planning to join us for ConneXions 2021 in Las Vegas from October 16–19. It is going to be the best ConneXions ever—from many perspectives. We will have inspiring speakers, informative content, best practices, and collaboration opportunities with Live Circles of Success, and our biggest announcements yet as Calix platforms and cloud innovation outpace the industry. I am confident that the level of learning and engagement will be unprecedented as our teams endeavor to help your team simplify operations, excite subscribers, and grow.
As we enter the fall of 2021, we are cognizant that the COVID-19 pandemic has not ended as we had all once hoped. Calix has decided to invest an incremental $500,000 into safety precautions for ConneXions 2021 and move forward for four reasons:
1. COVID-19 is here for the foreseeable future—so we must adapt and push ahead. The science indicates that COVID-19 has likely become an endemic disease, like the flu. Our business teams are going to have to learn how to cope in a way that allows us to return to a reasonably normal mode of operating (and life). Never getting together as a community is not an option. That means following several precautions on top of measures enacted by the venue, county, and state. With our Calix internal team, we adapted and made two big steps forward in September:
As leaders, it is paramount that we, our teams, and our organizations learn to conduct business while adapting to this ever-changing business reality. Calix has moved beyond virtual to re-engage as a team, and the sensible next step is to facilitate re-engagement across the broadband service provider (BSP) community we have served for two decades. That is the essence of ConneXions.
2. We believe we all must continue to move forward and engage to benefit the economy. We are emerging from the most significant economic contraction since the Great Depression. While we are making progress, too many segments of our economy (and lives) are still vulnerable. We believe that taking this step forward with ConneXions is a prudent and essential activity that will positively contribute to the U.S. economy.
3. The past 18 months have been filled with safety innovations, and we have developed the tools and processes that will enable us to gather in a reasonably safe and secure manner. Testing, sanitation, masks, vaccines, and other treatments are available to help us all re-engage with our peers and minimize the risks posed by COVID-19 to stop this pandemic. We are encouraging our BSP community to help us all return to productive collaboration while adapting to the new business reality.
4. It is time to celebrate our partnership and joint success. The past 18 months have seen incredible examples of BSPs leveraging Calix Intelligent Access EDGE and Revenue EDGE to set new records in customer satisfaction, return on investment, and growth. ConneXions 2021 will be about learning from and celebrating those successes while announcing our biggest BSP innovations yet, while launching a unique collaboration with comedian Gerry Dee.
In the final analysis, we decided that the benefits of re-engaging after 18 painful months apart outweigh the risks as we facilitate a safe and exciting ConneXions 2021. I’m pleased to say many customers are aligned with our vision and our event registrations are ramping fast. Some customers are actively making exceptions to travel-suspension policies because they feel ConneXions is too valuable to miss. We are honored they are choosing to join us. I hope that, over the remaining weeks between now and the event from October 16–19, many others will make the same choice.
Learn more about Calix ConneXions 2021.
Vice President, Corporate Marketing, Calix
Calix is excited to welcome award-winning comedian Gerry Dee, and Shark Tank star and cybersecurity expert Robert Herjavec, to the ConneXions 2021 stage. Extremely accomplished in their own right, these high-profile personalities are set to educate and entertain attendees in Las Vegas with their unique perspectives and stories. Here’s a sneak peek of what attendees can look forward to:
Gerry Dee, creator and star of the hit sitcom Mr. D (streaming on Amazon Prime), finalist on Last Comic Standing, and host of Family Feud Canada will supercharge marketing teams with his unique perspective on how broadband impacts the lives of subscribers. Calix will also unveil Dee’s participation in the Calix EDGE Enablement program, which helps BSP brands accelerate their go-to-market programs.
Robert Herjavec, technology trailblazer, cybersecurity expert, and best-selling author, will share inspirational insights into leadership and the importance of security for broadband service provider (BSP) growth. His closing keynote will provide practical, inspirational advice to help BSPs grow and secure the value of their businesses and services to their communities.
This is in addition to our regular lineup of ConneXions keynotes, panel discussions, technical leadership sessions, roundtable discussions, and invaluable in-person networking opportunities with peers and experts. As always, attendees can experience firsthand the latest and greatest technologies, platforms, solutions, and services from Calix and its growing partner ecosystem at the Innovation Showcase and Expo.
Don’t miss out on this opportunity to catch these award-winning personalities live in Las Vegas! Register now for ConneXions 2021.
Executive Vice President, Customer Engagement and Services, Calix
Throughout my career in leadership roles at premier technology companies such as DEC, Microsoft, and Salesforce, I have been committed to making a difference in the professional lives of my teams, including attracting, developing, and retaining great women. That work has included designing and running mentoring programs, serving as executive sponsor for women’s resource groups, hosting leadership summits, and participating in Techwomen—the Department of State-sponsored program that brings women from around the world to the Bay Area for professional mentoring and cultural exchanges.
How Can Women in Broadband Advance in Their Careers?
Shortly after joining Calix, I became a co-founder and the executive sponsor of the Women @ Calix Community, an employee resource group. Among the resources and programs we offer is a once-a-month we host a virtual event with guest speakers to help us grow a vibrant women’s community inside the company. These programs are open to all employees, women, and their advocates. I’m pleased to say the Calix commitment to supporting women has expanded to our premier annual customer event. We’ve invited Sally Helgesen, the international bestselling author of How Women Rise, to keynote the first-ever Women in Telecom Summit at Calix ConneXions 2021.
Helgesen will explore practical strategies women can use to advance in their careers and confidently rise to positions of greater authority in the broadband business. Here’s a preview of what she will discuss:
After the keynote, I’ll host a customer executive panel discussion, "Building a Bench for Future Leadership Positions,” that will explore how coaching, sponsorship, and mentorship can help promote women in their careers and cultivate success for the next generation. A networking reception will follow the conclusion of the panel discussion.
This is an incredible time to be in the fast-growing broadband industry. At Calix, we’re excited about the possibilities for growth and evolution for our customers and their teams—and all the women working hard each day to build impactful and rewarding careers. I look forward to seeing you all there.
Area Vice President Product Marketing, Revenue EDGE, Marketing Cloud and Revenue Solutions, Calix
This summer, the Canadian Valley Electric Cooperative CVEC Fiber took a massive step forward for their subscribers in Shawnee, Oklahoma. The cooperative launched a 2.4 gigabit service in three markets, passing 1,200 of the 24,000 homes in its service area. This groundbreaking new service is anchored by the end-to-end Calix Revenue EDGE solution—including GigaSpire® BLAST u6.2 systems, the CommandIQ® mobile app, and EDGE Suites premium services. Armed with the first multi-gig residential service in their area and the Revenue EDGE, CVEC is realizing a 750 percent spike in its subscriber growth rate.
The subscriber response has been phenomenal. In just months, CVEC Fiber has achieved a 92 percent take rate for the CommandIQ mobile app, which is generating revenue for CVEC. How so? The team is using CommandIQ to deliver two cloud applications (ProtectIQ™ and ExperienceIQ™) in EDGE Suites to subscribers. With a 97 percent take rate for the ProtectIQ app, and a 95 percent take rate for ExperienceIQ, subscribers are clearly excited.
Embracing the Full Revenue EDGE Enables You To Excite Subscribers and Grow Revenue
The approach CVEC Fiber has taken proves the value a broadband provider can get when they embrace the full Revenue EDGE. In other words, CVEC Fiber is first delivering faster speeds to subscribers using an amazing multi-gig Wi-Fi 6 system—the GigaSpire BLAST u6.2. But they're not stopping there. They’re also pairing that speed and performance with EDGE Suites so they can deliver the popular services subscribers are clamoring for. That combination is why they’ve seen a 750 percent spike in their subscriber base.
We’ll map the success path of CVEC Fiber in more detail at ConneXions in October. Here’s a preview of the three best practices they used to achieve these amazing results.
“A year ago, this was still a concept, and today we’re live, with one of the fastest residential broadband networks in the country, right here in rural Oklahoma,” said Sheila Allgood, general manager of CVEC Fiber. “Broadband is no longer a ‘nice to have,' but an essential service for our members. With full alignment across our entire organization, we’ve been able to ramp up quickly, and we look forward to enhancing our subscribers’ experience even further over the coming months and years.”
Join us at ConneXions to learn how you can excite subscribers and generate revenue. You can also watch this webinar, “Delight Subscribers With the Exclusive New Arlo Secure Connected Camera Solution From Revenue EDGE.”
Director, Product & Solution Marketing, Calix
Why is network automation so important? That’s a key question we’ll explore at Calix ConneXions 2021. Simply put, automation helps you launch new services faster. This helps you speed time—to revenue and cut costly and recurring operational costs.
Are you ready to become a broadband service provider (BSP) that seamlessly provisions, activates, and deploys new services on the fly? If you’re on the fence, consider these three exciting benefits of introducing automation into your network.
Use Automation To Take Your Network to the Next Level
The Intelligent Access EDGE, powered by the Calix Network Innovation Platform (AXOS), delivers all the automation benefits you need. By design, Intelligent Access EDGE helps you dramatically simplify your network operations. Plus, you accelerate your service provisioning capabilities.
Mahaska Communications Group is a great success story. This BSP has used AXOS to rapidly upgrade their network to XGS-PON, as well as turn up new systems and services quickly and cost effectively—with zero network downtime. They are now exciting subscribers with fast speeds and a new generation of cloud-based services. You can do the same.
Hear why your peers are deploying 10G PON and XGS-PON. Watch the replay of our recent webinar, “Meet Future Bandwidth Demand: A Simple Path to 10G XGS-PON and 100G Deployments.” At ConneXions in Las Vegas, join the Tech Summit track on October 17 for our session, “Automate for Success.”
Senior Director, Services Marketing, Calix
Want to stay ahead of the competition? At ConneXions we’ll explore all kinds of ways Calix Success Services can help your team win big—in a variety of areas.
One great success story we’ll share at the event comes from South Central Communications, in Utah. They launched new broadband services through GigaSpire® BLAST systems quickly—without raising headcount! The company recently worked with Calix Success Services to train its existing workforce and successfully launch its “Ultimate Wi-Fi” broadband service, delivered via Calix GigaSpire BLAST systems. The rollout increased combined installations of GigaSpire BLAST u6 and u4 by 332 percent. The company is now exciting subscribers with new and popular cloud-based applications in EDGE Suites. It is also keeping well ahead of the competition.
Building Confidence for a Successful Launch of New Wi-Fi Services, in Record Time
Calix Solutions Academy gave the South Central Communications team the critical skills and confidence it needed to make the launch a success. Sixty-four field technicians, marketing, engineering, and customer support team members completed 140 courses with high levels of proficiency. Specifically, the Calix Customer Success and Education Services teams:
332+ Percent Jump in GigaSpire BLAST Installs
Thanks to Calix training, South Central Communications is rapidly turning up services for hundreds of homes and businesses per week. South Central Communications is also exciting subscribers with GigaSpire BLAST u6 and u4 systems that run the subscriber-facing CommandIQ® mobile app so they can deliver ProtectIQ™ security, and the ExperienceIQ™ parental controls app. These cloud-based applications provide South Central Communications with a real competitive edge and help the BSP generate more revenue.
To learn more about how Calix helped South Central Communications simplify and accelerate its recent launch, read “South Central Communications and Calix Services Partnership on New Service Launch Raises Team Confidence and Subscriber Satisfaction.”
Director, Solutions Marketing, Calix
What’s one of the biggest topics we’ll discuss at ConneXions 2021? Broadband funding! As we all know, fast internet is now a necessity for rural communities, not a luxury. Federal and state governments understand this and are allocating billions of dollars to build new broadband networks. Many broadband service providers (BSPs) believe applying for “free” money is a no-brainer.
At ConneXions, we invite you to attend our broadband funding session, “The Broadband Funding Tidal Wave Has Hit—How to Get the Most Out of It,” on Sunday, October 17. During this session, we’ll give you all the funding insight you need. For example, we can help you figure out if you’re a strong candidate for broadband funding by walking you through answers to questions like these:
Planning to apply for government funding for your broadband project? We are excited for you to join our session, “The Broadband Funding Tidal Wave Has Hit—How to Get the Most Out of It,” on Sunday, October 17 at Calix ConneXions. Register for the event today.
Director, Digital Programs, Education, and Community, Calix
Pump up the jam! We’re keeping the summer dance party going—with the Calix Champions Countdown to ConneXions playlist event.
This year, ConneXions is safely taking place October 16–19 at the Wynn in Las Vegas. Everyone knows the energy at a conference is only as good as the music. So, send us the songs you want to hear most during the event. We’ll compile the playlist and blast the tunes throughout the in-person and virtual ConneXions events.
What You Get With the Calix Champions Countdown
How to Participate
Email firstname.lastname@example.org with the subject line of “ConneXions Playlist Submission” and tell us five songs you want to add (one raffle entry per song). If you like, you can also tell us your favorite memory, experience, or entertainer from a past ConneXions. The latter is optional and worth one extra raffle entry. If it is your first ConneXions, let us know what you are most excited about.
If you prefer, you can also post your five-song submission in the Calix Community Event Group and tag @austin_swick.
Raffle Drawing Prizes
The raffle drawing for prize winners will be October 8. Five lucky winners will receive all of the following:
Here are the five most recent blog posts from Calix experts and industry guests. Follow us and check out other insightful articles here.
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