Network Issues Happen. Can You Fuel Your Team to Solve Them Faster?

 
 

If you’ve experienced network issues that have disrupted your subscribers’ broadband experience, you know that your network operations team’s response time is critical. Responding and solving inevitable and unforeseen network problems quickly will make a decisive difference in delivering an excellent subscriber experience.

What will give you the ability to reduce the amount of time it takes to solve subscriber impacting problems from hours to just a fraction of the time?

Watch this webinar replay from April 14 to see how Citizens Telephone Cooperative partnered with Calix Premier Support achieve exactly that. You’ll see how they were able to speed up resolution times and differentiate their services with better performance and availability.