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Oct 02, 2019

Align People, Processes & Technology to Deliver the Ultimate In-Home Wi-Fi Experience

Discover how Service Providers like Farmers Telecommunications Cooperative (FTC) are exploring new ways to deliver exceptional customer care while lowering operating costs. With visibility into subscribers’ in-home internet experience like never before, FTC is not only empowering its Customer Service Reps to resolve issues faster but also reducing unnecessarily truck rolls. Watch the webinar to hear directly from FTC on:

  • How to deliver reliable Whole-Home Wi-Fi
  • How to empower customer service reps with the right information at the right time
  • How to align your support operations with your business goals
  • How to reinvest operational savings into subscriber experience