Subscriber Experience Spotlight

Align People, Processes & Technology to Deliver the Ultimate In-Home Wi-Fi Experience


Discover how Service Providers like Farmers Telecommunications Cooperative (FTC) are exploring new ways to deliver exceptional customer care while lowering operating costs. With visibility into subscribers’ in-home internet experience like never before, FTC is not only empowering its Customer Service Reps to resolve issues faster but also reducing unnecessarily truck rolls.