CloudWyze: Closing the digital divide in Eastern North Carolina

Shaun Olsen, CEO of CloudWyze, shares how his team is shifting the focus from reactive troubleshooting to proactive subscriber success across Eastern North Carolina.

By partnering with Calix, CloudWyze enables both its internal teams and subscribers with tools that put control and visibility in the right hands—driving higher satisfaction and improved Net Promoter Score℠ (NPS®). The result is a stronger partnership, smoother operations, and a scalable approach to expanding fiber while keeping subscribers at the center of everything they do.