Moments That Matter: Optimize Every Interaction by Expanding Your White Glove Strategy

In this video clip from our ConneXions 2025 session, “Moments That Matter: Optimize Every Interaction,” see Terri Parworth, regional vice president of SmartHome™ Success for Calix, explain how empowering customer choice drives satisfaction and differentiates your brand. 80 percent of broadband customers say they prefer self-installation when it’s easy and well-supported, and we explore three ways to deliver an expanded white glove installation experience with unboxing assets provided by Calix.  

Ready to create the frictionless self-install or self-upgrade that 80 percent of customers want? Read our blog post to learn more.