ConneXions 2025
Embracing AI to start the journey: Operations
Chris Townson
Chief Executive Officer
West Carolina
Michael Weening
President and Chief Executive Officer
Calix
West Carolina’s journey showcases how embracing AI and automation drives rapid growth, operational resilience, and exceptional customer service. Through innovative partnerships and technology, the team overcame major challenges—including hurricane recovery—while improving digital literacy and expanding connectivity in rural communities.